What are the responsibilities and job description for the Field Service Technician position at Top Quality Heating and Cooling?
Top Quality Heating and Cooling is dedicated to delivering premium customer experiences through top-notch equipment, skilled workmanship, and exceptional customer service. Backed by over a decade of expertise in the heating and air industry, our team exhibits professionalism and takes pride in their work from start to finish. We serve our community with reliability and a commitment to excellence. Join us to work with a company that values craftsmanship and a customer-first approach.
This full-time on-site position is based in Ball Ground, GA. As a Field Service Technician, you will install, repair, and maintain heating, ventilation, and air conditioning (HVAC) systems for residential and commercial clients. Responsibilities include inspecting systems, diagnosing issues, conducting regular maintenance, ensuring efficient functionality, and providing excellent customer service. The role also involves ensuring safety compliance and maintaining accurate records of performed work.
- Proficiency in HVAC installation, repair, and maintenance
- Ability to diagnose system issues and perform troubleshooting
- Knowledge of safety protocols and compliance standards in HVAC systems
- Experience with tools and equipment used in HVAC work
- Excellent customer service and communication skills
- Good problem-solving skills and attention to detail
- Physical ability to perform hands-on tasks and lift heavy equipment
- High school diploma or equivalent; HVAC certification or technical training is highly desirable
- Valid driver's license and reliable transportation
- Previous experience in HVAC roles is a plus