Hardware/System Sustaining Engineer

Job Title: Hardware/System Sustaining Engineer

Details:

• Location: Milford, MA
• Type: On-site
• Duration: Permanent Direct Hire
• Salary: $ Depending on Experience

Position Summary and Special Duties:

The Hardware Sustaining Engineer is responsible for supporting, maintaining, and improving existing hardware products throughout their lifecycle. This role bridges design engineering, component engineering, manufacturing, and quality to ensure product reliability, manufacturability, and continued compliance with standards. The role involves diagnosing hardware/system issues, instituting design updates, and designing and implementing automated product test applications.

Key Responsibilities:

Product Support & Maintenance

• Provide engineering support for released hardware products across their lifecycle.
• Investigate, troubleshoot, and resolve hardware failures in production, field, and customer environments.
• Develop and implement engineering change orders / product change notices (PCNs) to address design improvements, manufacturing improvements, and component obsolescence.
• Support supply chain in evaluating alternate components and managing end-of-life (EOL) parts.

Manufacturing & Quality Interface

• Collaborate with manufacturing teams to resolve build and test issues.
• Support failure analysis, root cause identification, and corrective/preventive actions (CAPA).
• Work with design engineering and quality teams to maintain compliance with applicable safety, regulatory, and industry standards.

Product Documentation

• Maintain and update design documentation, schematics, BOMs, and test procedures.
• Validate and verify design changes through lab testing and simulations.
• Define test plans for verification of new designs.

Qualifications:

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field.
• 3–7 years of experience in hardware design, sustaining engineering, or manufacturing support.
• Strong knowledge of analog/digital electronics, PCB design, and system-level troubleshooting.
• Experience with lab equipment (oscilloscopes, logic analyzers, power analyzers, etc.).
• Familiarity with industry standards (UL, FCC, CE, ISO, etc.).
• Strong problem-solving and root-cause analysis skills.
• Excellent communication skills for cross-team collaboration and reporting.

Preferred Skills:

• Experience with Python and manufacturing test scripting.
• Experience conducting DVT and reliability testing.
• Knowledge of supply chain and component lifecycle management.
• Hands-on experience with CAD tools (e.g., Altium, OrCAD) and PLM systems.
• Ability to work in fast-paced, cross-disciplinary environments.

Compliance / Export Control:

This position may include access to technology and/or software source code subject to U.S. export controls (including ITAR). Applicants will be required to provide information regarding citizenship/immigration status for compliance. The company may decline to proceed if authorization is required and cannot be obtained.

Company Overview:

Founded in 2010, Top Prospect Group was created with a focus on matching high-quality candidates with top clients while fostering an environment where success is shared by all. In 2023, the company was acquired by HW Staffing Solutions, expanding its service offerings to include technology and professional services.

Qualified candidates are encouraged to apply immediately!

Please include a clean copy of your resume, salary expectations, and any references in your application.