What are the responsibilities and job description for the Vice President, Lending Operations & Regulatory Governance position at Top Notch Personnel?
Shape the Engine of Lending Excellence Step into a pivotal leadership role where precision, compliance, and operational scale intersect. As Vice President, Lending Operations & Regulatory Governance, you will orchestrate the end-to-end operations that power commercial, consumer, and real estate lending—building resilient processes, elevating service, and enabling growth. A Day in the Life Your morning begins with a review of operational dashboards—turnaround times, boarding accuracy, and quality metrics. You meet with managers to align priorities, tackle exceptions, and greenlight technology enhancements for core and loan-processing systems. Midday, you partner with Credit, Compliance, and IT to streamline workflows and ensure timely, accurate loan boarding. In the afternoon, you brief senior leadership on regulatory initiatives—HMDA, Flood, Escrow—and close the day by mentoring rising leaders on continuous improvement and risk mitigation strategies. What You Will Lead Set strategic direction for Loan Operations, aligning department goals to enterprise objectives while maintaining rigorous accuracy, compliance, and service levels.Oversee documentation, processing, servicing, and regulatory adherence across commercial, consumer, and real estate portfolios.Develop and coach managers and teams, cultivating accountability, clarity, and continuous improvement.Coordinate with cross-functional partners to ensure seamless workflows and on-time, error-free loan onboarding.Use operational metrics to uncover efficiency gains, remove bottlenecks, and reduce risk exposure.Assess systems and processes; recommend and submit enhancements to core and loan-processing platforms for higher performance and control.Manage requirements related to HMDA, Flood, Escrow, and related obligations; deliver updates to senior leadership and compliance committees.Direct charge-offs, non-accruals, ORE management, credit bureau reporting, and year-end processing.Stay ahead of regulatory changes, industry shifts, and technology advancements to keep the operation compliant and competitive.Represent the organization with professionalism; strengthen customer relationships and support business development through operational excellence. What You Bring Bachelor’s degree in business, finance, or a related field.5 years in loan operations or lending, including 2 years in a senior leadership capacity.Deep knowledge of banking regulations, loan-processing systems, and commercial loan operations.Proficiency with loan documentation platforms, core banking systems, and Microsoft Office Suite.Proven ability to lead, mentor, and motivate teams to achieve operational targets.Strong analytical judgment with decisive problem-solving capabilities.Excellent communication and relationship-building skills across all levels.Professionalism, discretion, and diplomacy when engaging customers, colleagues, and vendors. Why This Role Join a culture that prizes operational excellence, continuous improvement, and collaborative leadership. If you are a forward-thinking operator who thrives at the intersection of compliance and efficiency, you will have the platform to build the processes that fuel responsible growth. Ready to Lead? Bring your expertise to a dynamic team and help define the future of our lending operations. Apply today.