Front Desk Administrative Professional

Family-owned, regional IT services firm seeks a hard-working professional to join our fun, dynamic staff. Our team of network engineers, repair techs, and office staff have been servicing businesses, medical practices, and the general public for over 15 years. As the clients' first point of contact, you will play a role in growing our firm to the largest managed service provider in the upper South. This is a full-time position, not a temp job or contract. While a seasoned professional with experience running the office side of a tech firm would be appreciated, some former hospitality and retail workers have also excelled here in the past. Overtime is sometimes a must and usually available if desired. An occasional planned night or weekend shift may be required as well. A college degree is preferred, but candidates with equivalent experience and excellent writing skills may also be considered. Routine duties will include, but are not limited to:

-Answering phone calls & emails
-Accepting and cashing out orders
-Assisting customers via remote support sessions
-Scheduling service calls & projects
-Estimating and invoicing
-Light bookkeeping/accounting
-Assisting with the occasional repair order or service call
-Cleaning & organizing
-General errands

As a smaller company, sometimes there is some overlap in roles. Ideal candidates will possess the following:

-Knowledge of general computer literacy.
-Experience with common operating systems, email, and accounting/ERP platforms.
-Experience with MS Outlook, Office 365 & Google Apps
-A hard working, can-do attitude
-Willingness to learn new things, and the ability to learn new concepts quickly
-Excellent customer service skills
-The ability to multitask and do well under pressure
-Excellent writing skills
-A clean, professional appearance

A solid career for someone looking for an office job with ideal hours, or a potential opportunity to eventually advance into a technical/management position within our company. Once the probationary period has passed, one can expect benefits such as:

-Health, dental, and vision insurance package
-A normally dependable daytime work schedule 9:30 am to 5:30 pm Monday - Friday
-PTO benefits
-Use of company vehicle when occasional transportation is required
-Optional participation in our employer-funded SFP-IRA program

Long story short, we are seeking someone intelligent, well-spoken, fun, and ambitious who loves to work hard and be busy. Also, someone fun and adaptable-we are a crazy bunch and our clients can be too!

Applicants may be required to pass a background and drug screening prior to employment.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Charlottesville, VA 22902 (Required)

Ability to Relocate:

• Charlottesville, VA 22902: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $21