What are the responsibilities and job description for the TCG & Sports Retail Store Associate position at Top Deck Keep?
Sports Card & TCG Retail Store Associate
Are you passionate about sports cards, Pokémon, TCG, collectibles, and retail customer service? Top Deck Keep Warehouse is hiring Retail Store Associates now for our Danville, Virginia location.
This is an exciting opportunity to join a fast-growing collectibles company and be part of a high-volume warehouse retail store built around sports cards, TCG products, collectibles, live commerce, and the hobby community. We are looking for energetic, reliable, customer-focused individuals who enjoy helping collectors, learning about products, and creating a great in-store experience.
Location
This position will be based at Top Deck Keep Warehouse in Danville, Virginia.
We are hiring now and looking for candidates who are available to begin working immediately or as soon as possible.
About Top Deck Keep Warehouse
Top Deck Keep Warehouse is part of a growing collectibles and live-commerce operation specializing in trading cards, sports cards, Pokémon, TCG products, sealed products, singles, collectibles, and live sales experiences.
Our warehouse retail store is designed to be more than just a place to shop. It is a destination for collectors, players, and fans. We are looking for team members who can help create a welcoming, knowledgeable, and high-energy retail environment while supporting the day-to-day needs of a fast-moving collectibles business.
The Role: Sports Card & TCG Retail Store Associate
As a Sports Card & TCG Retail Store Associate, you will help support day-to-day retail operations, assist customers, maintain product displays, process transactions, and create a positive experience for collectors and players.
This role is ideal for someone who enjoys working with people, has an interest in collectibles, and wants to grow with a company that is expanding in the sports card and TCG space.
Responsibilities
Customer Service: Greet customers, answer questions, and provide a friendly, helpful retail experience.
Product Knowledge: Learn and communicate key details about sports cards, Pokémon, TCG products, sealed products, singles, supplies, and collectibles.
Sales Support: Help customers find the right products, explain promotions, and support sales goals.
Store Presentation: Maintain clean, organized, and well-stocked product displays.
Transactions: Operate the POS system, process purchases, and handle customer transactions accurately.
Inventory Support: Assist with stocking, organizing, pricing, sorting, and restocking products.
Community Engagement: Help create a welcoming environment for collectors, players, and customers of all experience levels.
Warehouse Retail Support: Assist with the needs of a warehouse retail environment, including product organization, replenishment, and keeping customer-facing areas clean and easy to shop.
Accountability: Show up reliably, communicate clearly, and take ownership of assigned tasks.
Requirements
Interest in sports cards, Pokémon, TCG, collectibles, or hobby retail.
Strong customer service and communication skills.
Must be able to reliably commute to Top Deck Keep Warehouse in Danville, Virginia.
Available to begin working now or as soon as possible.
Comfort working in a fast-paced retail and warehouse environment.
Ability to build rapport with customers and create a positive in-store experience.
Strong attention to detail and willingness to learn.
Reliable, accountable, and self-motivated.
Energetic, friendly, and team-oriented personality.
Preferred Experience
Prior retail experience.
Experience working in a card shop, game store, collectibles store, or hobby shop.
Knowledge of sports cards, Pokémon, Magic: The Gathering, One Piece, Lorcana, Yu-Gi-Oh!, or other TCG products.
Sales or customer service experience.
Experience with POS systems, inventory, or product organization.
Experience participating in or supporting card shows, tournaments, breaks, or hobby events.
Why Join Top Deck Keep Warehouse
Be part of a growing collectibles retail and warehouse operation in Danville, Virginia.
Work in a fast-moving industry built around sports cards, TCG, collectibles, and live commerce.
Join a company that values energy, accountability, product knowledge, and customer experience.
Help build a retail community for collectors, players, and fans.
Opportunity to grow with a company expanding in the sports card and TCG space.
If you are excited about sports cards, TCG, collectibles, and helping customers have a great retail experience, we would love to hear from you.
Apply today to join Top Deck Keep Warehouse as a Sports Card & TCG Retail Store Associate.
Job Type: Full-time
Pay: $14.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Application Question(s):
- What skills do you possess that will make you a good candidate for this position?
- Tell us about your interest in TCG, Funko, Lego, or Sports Cards
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Relocate:
- Danville, VA 24540: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $22