What are the responsibilities and job description for the Front Desk Dispensary position at Top Crop?
****** 21 Only
**** Please do not contact Dispensary to inquire about open positions or application status.
Position Summary
The Front Desk Receptionist is the first point of contact for customers, patients, and visitors at our cannabis dispensary. This role is responsible for greeting guests, verifying identification, maintaining compliance with state and local regulations, and providing excellent customer service. The receptionist ensures smooth front-of-house operations and supports dispensary staff as needed.
Key Responsibilities
- Greet and welcome customers in a friendly, professional manner.
- Verify age and identification documents in compliance with state and local cannabis regulations.
- Check customers into the system and maintain accurate records.
- Answer phone calls, respond to inquiries, and direct calls to the appropriate staff members.
- Monitor entry areas and ensure secure, compliant access to the dispensary.
- Maintain a clean, organized, and professional front desk and lobby area.
- Educate customers on dispensary policies, waiting procedures, and available resources.
- Support security and compliance teams by reporting suspicious activity or discrepancies.
- Collaborate with dispensary staff to ensure a smooth and welcoming customer experience.
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15