What are the responsibilities and job description for the Assistant Manager- Fort Dodge position at Top Card Ace Hardware?
Company Introduction
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard-working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor. Ace goes beyond hardware: build a future, a purpose, and a community with us!
Assistant Manager The Assistant Manager supports the Store Manager in leading daily store operations, delivering exceptional customer service, driving sales, and creating a safe, organized, and efficient shopping environment. This role oversees store operations in the Store Manager's absence and helps ensure company standards and goals are consistently achieved.
Included is a comprehensive benefits package that includes:
- Paid time off including paid time off and holidays
- Medical, Dental, Vision, Short Term Disability
- Company paid Long-Term Disability and Life Insurance
- Employee Assistance Plan
- 401(k) Plan with a company match
- Bonus & commission opportunities!
- Ongoing training and development
- A family friendly work environment
- Rewards for service
Essential Duties & Responsibilities
- Deliver outstanding customer service and represent the store professionally.
- Greet and assist customers, resolve concerns, and ensure a positive shopping experience.
- Maintain strong product knowledge and ensure timely, courteous communication.
- Support the day-to-day operation of the store, including opening and closing procedures.
- Maintain a safe, clean, and organized store environment.
- Execute company policies, standard operating procedures, pricing updates, and cashiering functions.
- Partner with the Store Manager to achieve operational and sales goals.
- Assist with receiving, stocking, merchandising, inventory, and cycle counts.
- Maintain backstock, signage, promotional displays, and overall store presentation.
- Support merchandise resets and ensure company standards are met.
- Lead store operations in the Store Manager's absence.
- Train and support associates while fostering a positive work environment.
- Assist with scheduling, performance management, and associate development.
- Communicate opportunities to improve sales, merchandising, and operational efficiency.
- Perform other duties as assigned.
Requirements and Qualifications:
- High School or GED equivalent.
- Previous retail and/or management experience preferred.
- Excellent verbal and written communication skills.
- Ability to stand and walk for up to 8 hours, and lift up to 50 lbs regularly