What are the responsibilities and job description for the Feed Delivery Driver position at Top Ag Cooperative, Inc.?
Summary:
This position is responsible for the safe, efficient, and timely preparation, transportation, and delivery of feed and related products to customers using company-owned non-CDL delivery vehicles. This role focuses on order preparation, material handling, customer delivery, and basic equipment operation while maintaining a strong commitment to safety, accuracy, and customer service.
Key Roles
Order Preparation & Material Handling
- Accurately prepare customer orders for delivery, including bagged feed, pallets, and related products
- Load and unload pallets and materials using forklifts and pallet jacks in accordance with safety procedures
- Verify product quantities and delivery documentation prior to departure
- Stage and organize orders to support efficient daily delivery routes
Transportation & Delivery
- Safely operate a company-owned non-CDL flatbed or delivery truck
- Deliver feed and related products in a timely and professional manner
- Secure loads properly to prevent damage or loss during transport
- Navigate rural routes, gravel roads, and customer properties safely
- Obtain customer signatures and ensure accurate completion of delivery paperwork
Customer Service
- Provide courteous, professional service to customers during deliveries
- Communicate delivery issues, delays, or product concerns to the Feed Operations Manager
- Represent Top Ag Cooperative in a positive and professional manner at all times
- Assist with resolving minor delivery issues and escalate concerns when appropriate
Vehicle & Equipment Maintenance
- Perform pre- and post-trip vehicle inspections
- Maintain cleanliness and organization of delivery vehicles
- Report maintenance or safety concerns promptly
- Operate forklifts and other material-handling equipment safely and responsibly
- Communicate recommendations on repairs, replacements, additions, or deletions of equipment when needed
Safety
- Follow all company safety policies and procedures
- Maintain a safe work environment in compliance with OSHA and company standards
- Identify and report unsafe conditions or behaviors
- Use proper lifting techniques and personal protective equipment
Knowledge, Skills & Abilities
- Basic computer skills and ability to complete delivery documentation
- Strong attention to detail and organizational skills
- Ability to follow written and verbal instructions
- Strong work ethic and dependability
- Ability to work independently and as part of a team
- Customer-focused mindset with professional communication skills
- Ability to maintain an acceptable driving record
Certifications, Licenses, Registrations
- Valid driver's license required
- Forklift certification preferred
Qualifications
- High school diploma or GED equivalent required
- Previous delivery, warehouse, or material-handling experience preferred
- Agricultural, feed, or grain experience helpful but not required
Working Conditions
Position operates in indoor and outdoor environments and requires sitting and/or standing for prolonged periods. Employee may be exposed to dusty conditions, moving mechanical parts, varying weather conditions (from -20 to 100 degrees), and moderate noise levels. Position requires the ability to operate forklifts and delivery vehicles, lift up to sixty (60) pounds, bend, twist, and perform repetitive material-handling tasks. Employee must be willing to work seasonal hours, overtime, and occasional weekends as business needs require.
This job description is not a complete description of responsibility but reflects the general qualifications, duties, and/or responsibilities necessary to perform this position. Top Ag Cooperative reserves the right to revise the job description as circumstances warrant.