What are the responsibilities and job description for the Experienced Dental Scheduling & Patient Retention Coordinator position at Tooth Fairy Mobile Dental?
Tooth Fairy Mobile Dental Service provides chairside dental care to seniors in assisted living, memory care, and homebound settings throughout South Florida.
We are looking for an experienced dental front office professional who knows how to manage a provider schedule, convert new patient inquiries, fill cancellations, and take ownership of results.
Minimum 1 year of dental front office experience is required.
General receptionist, medical front desk, call center, or administrative experience alone does not qualify.
What You’ll Own
- Maintain full, productive provider schedules
- Fill cancellations and minimize schedule gaps
- Convert new patient inquiries into appointments
- Follow up with qualified leads within 24 hours
- Coordinate between patients, facilities, and the clinical team
- Maintain accurate patient records in Eaglesoft
- Track scheduling and conversion performance
- Identify problems and take action without waiting to be told
Requirements
- 1 year dental front office experience required
- Hands-on dental scheduling experience
- Strong understanding of dental terminology
- Experience managing provider schedules
- Strong patient communication and phone skills
- Comfortable discussing treatment and scheduling
- Organized, proactive, and accountable
- Eaglesoft experience preferred but not required
Who Will Succeed Here
You are someone who sees a gap in the schedule and works to fill it. You follow up, solve problems, communicate clearly, and understand that a productive schedule directly impacts the success of the practice.
Compensation & Benefits
Starting at $22/hour or higher depending on experience, plus performance incentives tied to schedule productivity and new patient conversion.
Benefits include health, dental, vision, life insurance, paid time off, paid training, and employee mentoring.
Jump to the Front of the Line
Qualified candidates may text “Front Office” your name years of dental experience to 561-203-0886.
Pay: From $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- How many years of dental front office experience do you have, and what were your primary responsibilities?
- Which dental software have you used?
- What was the average daily production goal in your previous dental office?
- A provider has a last-minute one-hour cancellation. What specific steps would you take to fill it?
- Describe a time you converted a patient inquiry into a scheduled appointment.
Work Location: In person