Dental Front Office Assistant/ Coordinator

Dental Front Office Assistant

Patient Scheduling Insurance Claims Patient Acquisition Eaglesoft
Delray Beach, FL | Full-Time No weekends​

Tooth Fairy Mobile Dental Service is hiring a high-performance Dental Front Office Coordinator who takes ownership of schedule productivity, insurance claims follow-through, and converting patient inquiries into scheduled appointments.

This is not a passive front desk role. This position is responsible for keeping the schedule full, driving new patient acquisition, and ensuring insurance claims are submitted and followed through to completion.

We are looking for someone who thrives in a fast-paced, results-driven environment and takes pride in improving practice performance.

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Responsibilities

Patient Scheduling & Lead Conversion

Answer inbound patient inquiries and convert leads into scheduled appointments

Follow up with unscheduled treatment and patient inquiries

Maintain a full provider schedule and minimize gaps

Manage cancellations and quickly fill openings

Track new patient inquiries and conversion rates

Insurance Claims & Follow-Up

Submit dental insurance claims accurately and promptly

Follow up on outstanding claims and unpaid balances

Communicate with insurance companies regarding claim status

Work with patients regarding insurance coverage and payment expectations

Maintain accurate documentation and claim tracking

Patient Acquisition & Practice Growth

Convert new patient inquiries into scheduled visits

Follow up with prospective patients who have not scheduled

Support marketing and referral initiatives that drive new patient growth

Administrative Operations

Maintain accurate patient records and documentation

Coordinate communication between patients and clinical team

Support insurance verification and billing when needed

Ensure smooth daily operations for the clinical team

Patient Experience

Deliver a professional, welcoming experience for patients

Ensure clear communication regarding appointments and treatment plans

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Qualifications

Minimum 1 year dental front office experience required

Experience with dental insurance claims submission and follow-up

Experience scheduling patients in a dental practice

Strong communication and organizational skills

Comfortable discussing treatment and financial options with patients

Sales mindset and ability to convert inquiries into scheduled patients

Familiarity with dental software preferred (Eaglesoft)

What Success Looks Like in This Role

Provider schedules consistently full

New patient inquiries converted into scheduled appointments

Insurance claims submitted accurately and followed through to payment

Patients receiving clear communication and excellent service

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Compensation & Earning Potential

This role is designed for high performers who want their effort and results to directly impact their income.

Competitive Hourly Pay
Base hourly compensation is offered based on experience and skill set in dental front office operations, scheduling, and insurance claims management.

Performance Incentives
In addition to base hourly pay, team members are eligible for performance-based incentives tied to:

Schedule productivity and minimizing open chair time

New patient acquisition and lead conversion

Insurance claim submission accuracy and follow-up collections

Treatment scheduling and patient retention

These incentives are structured to reward initiative, efficiency, and results.

Industry-Leading Earning Potential
Top-performing front office coordinators who take ownership of schedule productivity, insurance follow-through, and patient conversion have the opportunity to earn significantly more than traditional dental office front desk roles.

This position offers one of the highest earning potentials for dental front office professionals by combining strong base pay with measurable performance incentives.

Growth Opportunities
As Tooth Fairy Mobile Dental Service continues to expand across Florida, high performers may have opportunities to grow into roles such as:

Lead Front Office Coordinator

Operations Coordinator

Practice Growth or Scheduling Manager

We are committed to developing team members who want to grow with the company and take on increasing levels of responsibility and income potential.

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Candidates who are organized, proactive, and driven by results will thrive in this role. If you enjoy improving systems, helping patients, and contributing to practice growth, we encourage you to apply.

Want to Jump to the Front of the Line?
Text “Front Office Coordinator ” along with your name and résumé or summary of dental experience to: 561-203-0886

Candidates who text and demonstrate strong experience may be invited to a priority interview

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• Dental insurance
• Employee mentoring program
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Paid training
• Vision insurance

Application Question(s):

• What was the average daily production goal in the dental office where you previously worked?
• If a provider has a last-minute cancellation creating a one-hour gap, what specific steps would you take to fill the appointment the same day?
• Describe a time you converted a patient inquiry into a scheduled appointment. What was your approach and what was the outcome?
• Describe the most measurable impact you made in a dental practice.

Experience:

• Dental front office: 1 year (Required)

Work Location: In person

Salary : $25