Benefits & Risk Assistant

If you are interested in applying, we'd love to hear from you! Please visit our Careers page at www.tootntotum.com/careers to be considered. The LinkedIn job page will not be monitored.

Summary:

The Benefits & Risk Assistant is an entry-level Human Resources role responsible for providing team member and functional area support in the areas of Benefits administration & Risk Management to all Company locations. This role works closely with the Benefits Manager and Risk Manager to provide clerical support related to group health plans, leave of absences and on-the-job injuries. The Benefits & Risk Assistant works to successfully build and maintain strong team member relationships while embracing empathy and compassion.   

Essential Duties & Responsibilities:

Benefits Administration

• Provide day-to-day HR support to team members related to health, dental, life, leave of absence and other related benefit inquiries. 
• Support the Benefits Manager to ensure a timely response to all team member inquiries whether by phone, email, in-person, etc.
• Explain group health plan coverages including the enrollment process via Workday.
• Work with carrier representatives and/or broker to assist in the resolution of claims processing.  
• Provide administrative support to the Benefits Manager by drafting team member communications, managing medical certifications and follow-up with providers.
• Ensure proper distribution of required team member notices when required.
• May provide clerical support for various team member programs such as Recruit’n Reward, Support Fund Program, Anniversary Awards and Tuition Reimbursement program.  

Risk Management

• Provide day-to-day HR support to team members related to Workers Compensation and On-the-Job Injury (OJI) claims.
• Support the Risk Manager to ensure a timely response to all team member inquiries whether by phone, email, in-person, etc.
• Work with third party carrier representatives, insurance claims adjustors and/or broker to assist in claims management.
• Provide administrative support to the Risk Manager by drafting team member communications, managing work status reports, medical notes/certifications, etc. and follow-up with claims adjusters. 

Education & Experience:

• High School Diploma or G.E.D.
• 1-2 years of office or administrative experience
• 1-2 years of experience serving in a customer service, hospitality, healthcare, or retail related role.
• Human Resources experience is preferred but not required, specifically in the areas of benefits administration and risk management.
• Experience working with an insurance captive and insurance brokers/adjusters desired but not required. 

If you are interested in applying, we'd love to hear from you! Please visit our Careers page at www.tootntotum.com/careers to be considered. The LinkedIn job page will not be monitored.