What are the responsibilities and job description for the Service Manager position at Tools & Accessories Corp?
Summary
To run the day to day operations of a Small Engine/Tool repair shop, overseeing two technicians.
Duties
Candidate will be responsible for checking in incoming tools for repair, helping customers over the phone and at the counter, calculating repair estimates and reaching out to customers for approval, placing parts orders and checking in said orders, filing warranty claims for reimbursement, and working with our vendors to ensure tools are repaired in a timely manner.
Requirements
-Proficient in Microsoft Office
-Proficient in Excel
-Organizational skills
-Customer service experience
Nice To Haves
-Problem solver
-Critical Thinker
-Previous experience in the construction industry
-Experience with FACTS system
-Inventory experience
Benefits
- Competitive Pay
- Weekends Off
- PTO-Paid time off
- Paid Holidays
- 401K employee plan with a employer match Company Profit sharing plan
- Employee Health Insurance Available
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