What are the responsibilities and job description for the Service Writer position at Tool Rental Depot?
Make things move. Keep teams building. Join us as a Service Writer.
Are you a master organizer who loves machinery and helping people? We are a fast-growing equipment rental and repair shop looking for a sharp, driven Service Writer to lead our front counter and service bay communications.
What You Will Do
- Greet customers and accurately document their equipment repair needs.
- Translate technical issues from field contractors into clear work orders for mechanics.
- Provide accurate cost estimates and updates to customers throughout the repair process.
- Manage the service schedule to maximize shop efficiency and meet tight deadlines.
- Coordinate parts ordering with vendors to minimize equipment downtime.
What We Need From You
- Experience: 2 years in automotive, heavy equipment, or rental service writing.
- Tech skills: Proficiency with service tracking software and inventory databases.
- Communication: Ability to stay calm and professional under pressure.
- Knowledge: Basic understanding of diesel engines, hydraulics, and electrical systems.
What We Offer
- Competitive pay with performance-based bonuses.
- Full benefits pack including medical, dental, and a 401(k) match.
- Paid time off and holiday pay.
- Growth paths into shop management or rental operations.
Ready to Apply?
Bring your organizational skills to a team that rewards hard work.
Salary : $31,000 - $42,000