What are the responsibilities and job description for the Inbound Supervisor position at Tool Country, Inc.?
Position Title: Inbound Supervisor
Classification: Exempt
Reports To: Warehouse Supervisor
Direct Reports: Receiving Team, Inventory Team
Date Created: 2025
Summary/Objective:
The Inbound Supervisor oversees all inbound operations, including receiving, inspection, and inventory management. This role ensures accurate and timely receipt of goods, proper documentation, and efficient put-away processes. The position focuses on maintaining inventory accuracy, optimizing receiving workflows, and supporting warehouse organization to meet operational goals. This role requires proficiency in NetSuite WMS for managing receiving workflows and inventory accuracy.
Key Responsibilities:
Receiving Operations
- Supervise all inbound shipments, ensuring accurate verification against purchase orders.
- Oversee unloading, inspection, and documentation of incoming goods.
- Ensure compliance with safety standards during unloading and handling.
- Resolve supplier discrepancies and communicate issues promptly.
- Utilize NetSuite WMS to process inbound shipments, verify purchase orders, and manage put-away tasks.
- Other Duties as assigned.
Inventory Management
- Maintain inventory accuracy through cycle counts and reconciliation.
- Oversee bin location assignments and put-away processes.
- Monitor and report on inventory variances and implement corrective actions.
- Manage inventory adjustments and negative inventory resolution.
- Other Duties as assigned.
Process Improvement & Compliance
- Implement best practices for receiving and inventory control using Lean, Six Sigma, or 5S methodologies.
- Ensure compliance with company policies and safety regulations.
- Conduct regular audits of receiving and inventory processes.
Team Leadership & Training
- Lead daily huddles to review priorities and productivity goals.
- Train team members on receiving procedures, inventory systems, and safety protocols.
- Evaluate team performance and provide coaching for continuous improvement.
Competencies
- Strong leadership and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in NetSuite WMS and related inventory management systems or similar software.
- Excellent communication and problem-solving skills.
- Essential Functions: Oversight/Organization/Compliance/Maintenance/Training
Education & Experience
- High school diploma or equivalent required; college degree preferred.
- Minimum 3 years of experience in warehouse receiving and inventory control.
- Forklift certification and knowledge of warehouse safety standards.
KPIs and Performance Metrics
- Inbound accuracy rate (target: 99%).
- Average receiving cycle time.
- Inventory accuracy percentage (target: 98%).
- Number of discrepancies resolved within 24 hours.
- Team productivity and adherence to safety protocols.
Physical Requirements and Work Environment
- Sitting, standing and walking intermittently throughout the day; may stand for long periods.
- May occasionally use office equipment such as computer, mouse, keyboard, printer.
- Frequent exposure to warehouse operations with noise levels that may vary and include large trucks, forklifts, groups of construction workers, etc.
- Ability to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop kneel, crouch or crawl, talk or hear.
- Use specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Expected Hours of Work:
This role is considered full-time working approximately 40 hours per week. This position is expected to work an 8-hour shift Monday through Friday, between the hours of 6:00am and 5:30pm. Occasional overtime and longer shifts may be required to fulfill Inventory Control Supervisor position obligations. Travel to other branches may be required.
________________________________________________ ____________________________
Employee Name & Signature Date
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
Tool Country, Inc.is an Equal Opportunity Employer (EOE).
Salary : $56,000 - $66,000