What are the responsibilities and job description for the Customer Relations Representative position at Tonya Lowe - State Farm Insurance Agent?
Job Description
We are seeking a Customer Relations Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
We are seeking a Customer Relations Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and concerns
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Appropriate Florida Insurance license is required to work remotely
Customer Service Representative
Customer Operations -
Amherst, NY
Customer Service Representative | 2/20/2026
Customer Operations -
Zanesville, OH
Customer Service Representative
Customer Operations -
Louisville, KY