What are the responsibilities and job description for the Assistant Restaurant Manager position at Tony's Mining Company?
Tony's Mining Company is a family owned and operated fine dining restaurant in the heart of Cornwall. We are a Lebanon County mainstay that is a perfect dining destination for birthday parties, anniversaries, special occasions as well as week nights. The art of hospitality is alive and well at our establishment!
Are you looking for a job/company that actually values you, teaches you, and has room for advancement? How would you like to be part of an award winning team in a fast-paced environment that is on a mission to serve the best food in the area? Here at Tony's Mining Company we're trying to change the way Lancaster/Lebanon views fine dining. Come be apart of the A team that is trying to do something different, always looking to improve and striving to get better each and every day.
Our ideal team member takes initiative and puts 110% into everything they do. Our company believes in giving each team member the opportunity to grow both personally and professionally. We believe that the right person for this job holds extraordinarily high standards as their normal and wouldn't consider doing anything less.
If you're self motivated, loved being in a rapidly changing work environment and want to be part of a dynamic team that thrives on teamwork then we want to hear from you!
Responsibilities
- Maintain a welcoming and friendly atmosphere, creating a positive dining experience for customers.
- Oversee table reservations, seating arrangements, and waitlist management.
- Interact with customers, provide personalized service, and handle special requests or VIP guests.
- Ensure a high level of customer satisfaction by monitoring service quality and addressing any concerns or complaints.
- Foster a positive, inclusive work environment and encourage teamwork and professionalism.
- Train staff on customer service techniques, upselling, and handling difficult situations.
- Collaborate with the kitchen staff to ensure smooth coordination between the front and back of the house.
- Monitor and maintain cleanliness, organization, and appearance of the dining area, including tables, chairs, and overall ambiance.
- Control costs by monitoring labor and supply expenses while maintaining service quality.
- Handle cash management, including cash handling procedures, reconciliations, and deposits.
Requirements
- An amazing work ethic.
- Coachable attitude.
- Pride in the work you do.
- Heart for hospitality.
Job Perks
- Typically finished by 9pm.
- Advancement opportunities within our parent company.
- Amazing food!
Job Type: Part-time
Pay: $22.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $22 - $25