What are the responsibilities and job description for the Tono | Area Manager position at Tono?
At Tono Pizzeria Cheesesteaks, we don’t just make pizza and cheesesteaks—we create memorable experiences for every guest, every time. Our success comes from a passionate team, strong community connections, and a commitment to quality, consistency, and hospitality.
Are You Hungry to Lead in a Fast-Growing Restaurant Brand?
We’re expanding fast, and we’re looking for an Area Manager who’s ready to roll up their sleeves, mentor GMs, and help our restaurants deliver amazing food and unforgettable guest experiences. This role is hands-on, fast-paced, and a key ingredient in our recipe for growth.
What You’ll Do
Lead Operations
Oversee multiple restaurants to make sure everything runs smoothly—from food quality to guest experience.
Visit locations regularly to coach teams and ensure consistency.
Solve operational challenges and find ways to make things run better.
Build & Inspire Teams
Recruit, train, and mentor General Managers and store leaders.
Foster a culture of teamwork, accountability, and continuous improvement.
Conduct performance reviews and support career growth for your leaders.
Drive Financial Success
Dive into P&Ls to find opportunities to grow sales and manage costs.
Track and hit key performance goals like sales, labor %, COGS, and guest satisfaction.
Champion Guest Experience
Ensure every guest leaves happy, every time.
Maintain brand standards in service, food, and presentation.
Partner with marketing and training teams on new initiatives and menu launches.
Communicate & Collaborate
Be the link between operations and corporate leadership.
Share updates, expectations, and goals clearly with your teams.
Contribute to long-term growth and expansion planning.
What You Bring
3 years of multi-unit restaurant management experience (fast-casual or QSR preferred)
Strong ability to lead, motivate, and develop management teams
Business savvy with experience managing financials
Excellent communication and organizational skills
Valid driver’s license and reliable transportation for local travel
Why You’ll Love Working at Tono
Paid time off and holidays
Health insurance and 401k coming in 2026
Professional growth in a rapidly expanding, fast-growing brand
Discounts on our amazing pizza and cheesesteaks!
