What are the responsibilities and job description for the Business Machine / Copier Technician / Network Support position at Toner Technologies, Inc.?
As a Business Machine Technician with our company, you will need to help our customers in a friendly and knowledgeable manner. We require someone with mechanical and technical ability and some Computer / IT / Network knowledge. We will train the right individual on repairing copiers & printers. Experience with Konica Minolta Copiers a plus. The position demands someone with phone and computer skills who is able to learn quickly, work independently, and have the ability and desire to learn about repairing, using & troubleshooting copiers and printers in addition to being neat and organized. Day to day you will be asked to:
- Business Machine Delivery & Network Set-up (will train)
- Respond to basic service calls (will train)
- Handle basic service requests via phone
- Provide information to customers on Copiers that we offer
- Provide phone Support / Troubleshooting common printer / copier issues
The successful applicant will fit the following requirements:
- A High School Diploma or equivalent
- Skill and comfort operating Windows-based applications
- Technically inclined / Willing to learn how to do repairs
- Excellent customer service & communication skills
- Viable means of transportation
Full time - M-F 9:00am to 5:00pm.
Drug free Workplace
Job Type: Full-time