What are the responsibilities and job description for the Commercial Service Supervisor position at Toms Mechanical Inc?
About Company:
Our desire is to treat people well by providing the best customer service at every opportunity. We work hard to make sure our customers have a great experience with the Tom's Team. We want to ensure our customers are able to enjoy the pleasure of experiencing quality air conditioning, heating, and plumbing in their homes. We are who we say we are, and are pleased to be here for our DFW customers. And wait until you meet our employees, we believe in our team and know you will, too.
About the Role:
The Commercial Service Supervisor plays a critical role in overseeing and managing the maintenance and repair operations of commercial and industrial HVAC systems within the construction industry. This position ensures that all HVAC equipment and control systems are functioning efficiently, safely, and in compliance with industry standards. The supervisor leads a team of technicians, coordinating schedules, providing technical guidance, and ensuring high-quality service delivery to clients. They are responsible for troubleshooting complex HVAC issues, implementing preventive maintenance programs, and optimizing system performance to minimize downtime. Ultimately, this role drives operational excellence and customer satisfaction by maintaining reliable and effective HVAC solutions in commercial environments.
Skills:
The required skills in HVAC maintenance, repairs, and controls systems are essential for diagnosing and resolving complex issues in commercial and industrial HVAC equipment on a daily basis. The supervisor uses these skills to guide and train technicians, ensuring that repairs and maintenance are performed accurately and efficiently. Knowledge of HVAC controls and control systems enables the supervisor to optimize system performance and troubleshoot control-related problems effectively. Preferred skills such as experience with CMMS and advanced certifications enhance the ability to manage service schedules, track maintenance history, and implement best practices. Strong leadership and communication skills are also applied daily to coordinate team efforts, maintain safety standards, and deliver exceptional service to clients.
Minimum Qualifications:
- High school diploma or equivalent; technical certification or associate degree in HVAC technology or related field preferred.
- Minimum of 3 years of experience in commercial and industrial HVAC maintenance and repair.
- Proven experience with HVAC equipment, controls, and control systems in a supervisory or lead role.
- Strong knowledge of HVAC safety standards, codes, and best practices.
- Valid driver’s license and ability to travel to various job sites as required.
Preferred Qualifications:
- Certification in HVAC controls systems or related specialized training.
- 8 plus years of experience in the Commercial HVAC industry.
- Leadership or supervisory training and experience managing technical teams.
- Familiarity with energy efficiency practices and sustainable HVAC technologies.
- Additional certifications such as EPA Section 608 or OSHA safety training.
Responsibilities:
- Supervise and coordinate daily activities of HVAC maintenance and repair technicians in commercial and industrial settings.
- Conduct regular inspections and diagnostics of HVAC equipment and control systems to identify and resolve issues promptly.
- Develop and implement preventive maintenance schedules to ensure optimal performance and longevity of HVAC systems.
- Provide technical training and support to team members to enhance their skills and ensure adherence to safety protocols.
- Collaborate with project managers and clients to plan service operations, manage resources, and address any service-related concerns.
- Maintain accurate records of service activities, equipment status, and inventory of parts and tools.
- Ensure compliance with all relevant safety regulations, codes, and company policies during service operations.