Sheriff's Clerk - Tompkins County NY

TITLE: SHERIFF'S CLERK- Tompkins County NY

SALARY: $ 27.01 Hire rate and $30.05/hour work rate after 9 months

TYPE OF EMPLOYMENT: Full-Time

THE FINAL DATE TO FILE APPLICATIONS: 04/30/26

MINIMUM QUALIFICATIONS:

EITHER: (a) Graduation from a regionally accredited college of university with an Associate’s degree in criminal justice, human services, social work or related field OR

(b) Graduation from high school or possession of a high school equivalency diploma and two (2) years experience in a criminal justice, human services, social work or related field

This work involves responsibility for receiving incoming communications from residents’ police agencies, and others and appropriately responding to those communications in a professional manner by relaying the information to the County's E-911 communication center, referring callers to another appropriate agency or department official or handling the complaint directly. A Sheriff's Clerk must exercise sound judgment when responding to and forwarding calls to the appropriate agency for resolution. The incumbent must maintain a high degree of alertness and a calm demeanor when responding to complaints from community members. A Sheriff's Clerk is required to support a wide variety of records related to the Office of the Sheriff. The work is performed under the general supervision of a Sergeant Deputy Sheriff.

TYPICAL WORK ACTIVITIES:

Answers calls from the community in need of law enforcement services, and queries caller in a calm, systematic manner to determine the seriousness and nature of the situation, the location, the services needed, and other information necessary to evaluate the situation;

• Utilizes a specialized police computer software package to create incident reports;

• Enters orders of protection, file entries, and warrants into the E-Justice computer system;

. May run criminal record checks using department arrest records and E-Justice terminal for Sheriffs Office, District Attorney, military recruiters, and others; 

• Assists with maintaining the orders of protection and warrants of arrest database; 

• Refer callers to the County E-911 system or another appropriate agency 

• Takes information concerning complaints and refers the caller to an appropriate agency or handles the complaint by telephone

• Runs checks on drivers licenses and motor vehicles registrations; 

• Records basic information such as names, times, and nature of complaint on Complaint and Report forms and complete entire form on minor complaints;

• Assists Deputies with reporting complaints to Child Protective Workers for Albany's Child Abuse Hotline;

• Assist with the filing of motor vehicle accident reports and signing off on equipment defect forms.

• Performs other duties as assigned