Commercial Lending Administration Manager

Overview

Responsible for managing and performing a variety of functions to meet the Commercial Banking needs of business customers; achieve customer service goals: comply with operating policies and procedures; communicate with appropriate personnel; respond to inquiries or requests for information; maintain appropriate records and providing assigned reports; provide guidance, mentoring, and on-the-job training and management to assigned staff.

Responsibilities

• Directly supervise assigned personnel as follows:
• Assist in the selection of new personnel as appropriate.
• Make provisions for the proper orientation and training of new personnel.
• Review employee performance throughout the introductory period and on a regularly scheduled basis thereafter.
• Organize, schedule, and distribute work among assigned personnel.
• Keep personnel informed of pertinent policies and procedures affecting the department and/or their jobs.
• Administers personnel policies and procedures as established by Company policy.
• Perform a variety of duties to meet the commercial service needs of business customers as follows:
• Maintain a thorough knowledge of the features and benefits of all bank commercial products and services in order to ascertain customer needs and ensure timely service.
• Maintain a working knowledge of bank operating policies and procedures which impact commercial services.
• Ensure that procedures are being followed.
• Manage commercial loan closing processes.
• Manage Laser Pro loan documentation.
• Comply with established operating policies and procedures in order to maintain adequate controls and to support the Company’s adherence to outside regulatory requirements.
• Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Equal Credit Opportunity Act, etc.
• Communicate with management and staff personnel in order to integrate goals and activities.
• Maintain appropriate records and provides assigned reports.
• Perform duties of assigned personnel as needed.
  

Qualifications

• Associate’s degree in related field. Bachelor’s degree preferred.
• A minimum of 5-10 years’ experience in commercial lending administration.
• Supervisory experience is preferred.
• Proficient interpersonal relations, communicative, and sales skills.
  
  

Benefits

• Medical
• Dental
• Vision
• 401(k) Match
• Profit Sharing
• Paid Time Off
• 11 Holidays
• Tuition Reimbursement
• Free Parking throughout Tompkins Community Bank
• Employee Referrals
  
  

EEO Statement

Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.

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Pay Range

USD $0.00 - USD $0.00 /Hr.