Supported Living Case Manager

Supported Living Services (SLS) Case Manager

Tomorrow House Supportive Living
Sacramento County

Schedule: Full-Time | Some evenings/weekends/on-call as needed
Location: Field-Based (Client Homes Community)

About Us

Tomorrow House Supportive Living is a mission-driven organization providing person-centered Supported Living Services (SLS), Independent Living Skills (ILS), and Coordinated Family Support (CFS) to adults with developmental disabilities. Our goal is to empower individuals to live independently, safely, and with dignity — In Service for a Better Tomorrow.

Position Overview

We are seeking a highly dependable, field-based SLS Case Manager who will oversee client services, coordinate care, support staff, and ensure quality outcomes.

This is a hands-on leadership role — the Case Manager must be willing and able to step in as a Direct Support Professional (DSP) to maintain continuity of care during staffing gaps or emergencies.

This role combines:

• Case management & care coordination
• Field supervision & quality assurance
• Direct client support when needed

Key ResponsibilitiesCase Management & Care Coordination

• Develop, implement, and monitor individualized support plans (ISP/IPP goals)
• Coordinate services with Regional Centers (e.g., NBRC, ACRC, GGRC)
• Communicate regularly with families, service coordinators, and interdisciplinary teams
• Lead and document care team meetings
• Track client progress and ensure goal advancement
• Provide lunch break coverage for staff at assigned homes

Field-Based Client Support

• Conduct regular in-home visits to ensure quality care and safety
• Provide coaching and guidance to DSP staff in real-time
• Support clients with:
• Activities of Daily Living (ADLs)
• Instrumental Activities of Daily Living (IADLs)
• Community integration and engagement
• Step in to cover shifts as a DSP when staffing gaps occur
• Respond to urgent client needs and on-call situations

Staff Support & Oversight

• Train, mentor, and support DSP staff
• Reinforce professional boundaries and best practices
• Ensure staff are following care plans and documentation standards
• Assist with shift coverage coordination in collaboration with scheduling team

Quality Assurance & Compliance

• Audit and review:
• Shift notes
• MARs (Medication Administration Records)
• Client documentation
• Ensure compliance with:
• Title 17 regulations
• Regional Center requirements
• IHSS standards (when applicable)
• Complete and review Special Incident Reports (SIRs)
• Monitor documentation timeliness and accuracy

Documentation & Reporting

• Maintain accurate, audit-ready client files
• Complete monthly/quarterly reports
• Track outcomes and service delivery metrics
• Utilize agency systems (e.g., AxisCare) for:
• Notes
• Scheduling visibility
• Documentation compliance

Crisis Response & Problem Solving

• Respond to behavioral or environmental crises
• De-escalate situations using trauma-informed approaches
• Ensure client safety and proper incident documentation
• Communicate effectively with leadership during critical incidents

Minimum Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, or related field (preferred)
• OR 3–5 years of experience in SLS, ILS, or similar field
• Experience supporting individuals with developmental disabilities
• Strong understanding of person-centered practices

Required Qualifications

• Valid California Driver’s License (REQUIRED)
• Reliable transportation with insurance
• Willingness to work in the field daily
• Ability to step in and provide direct care (DSP duties) as needed
• Strong documentation and organizational skills
• Ability to pass background clearance (DOJ/FBI)

Preferred Skills

• Knowledge of Title 17 regulations
• Experience working with Regional Centers
• Crisis intervention and behavioral support experience
• Leadership or supervisory experience
• Bilingual (Spanish or other languages a plus)

Core Competencies

• Accountability & reliability
• Strong communication and leadership
• Problem-solving under pressure
• Compassion with professional boundaries
• Ability to balance administrative and hands-on responsibilities

Why Join Tomorrow House?

• Growth opportunities into leadership roles
• Mission-driven, impact-focused work
• Supportive and collaborative team environment

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• Mileage reimbursement

Application Question(s):

• How many years of experience do you have working with individuals with developmental disabilities?
• Do you have experience with Regional Center services or Title 17 regulations?
• Are you willing to step in and provide direct care (DSP duties) if staffing is unavailable?
• Are you available for occasional evenings, weekends, or on-call support?
• What experience do you have with care plan development and implementation?
• Describe your experience handling behavioral challenges or crisis situations:

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $22 - $25