What are the responsibilities and job description for the Assistant Manager position at Tommy's Tavern Tap Freehold?
At Triple T Hospitality, our Mission is to achieve “GREATNESS”. Tommy's Tavern Tap is a dynamic and fast-paced restaurant known for its welcoming atmosphere, exceptional food, and outstanding service. We take pride in delivering a memorable dining experience to our guests while fostering a positive and growth-oriented work environment for our team. We believe that good isn’t good enough - GREATNESS is remembered.
The Assistant General Manager supports the General Manager in overseeing daily restaurant operations. This role is hands-on and focused on team leadership, guest satisfaction, and operational excellence. The Assistant Manager helps ensure that service, quality, and cleanliness standards are consistently met while fostering a positive and productive team culture.
Requirements:
Exemplify the Triple T Hospitality experience: Dedicate oneself to delivering GREAT guest service, consistently going above and beyond for both guests and team members.- Assist in supervising, coaching, and motivating front-of-house and back-of-house staff to ensure high performance and morale.
- Support the execution of opening, mid, and closing procedures. Ensure smooth shift transitions and operational consistency.
- Help onboard new team members and support ongoing training efforts to uphold service and quality standards.
- Assists in development of Front of House Mgt
- Address guest concerns promptly and professionally, turning challenges into opportunities for service recovery.
- Ensure adherence to health, safety, and sanitation standards. Monitor compliance with company policies and procedures.
- Assist with inventory management, ordering, and receiving to ensure proper stock levels and minimize waste.
- Support scheduling efforts to ensure appropriate staffing levels and labor cost control.
- Help maintain a clean, safe, and well-functioning restaurant environment, including equipment and facility upkeep.
- Understand key performance indicators (KPIs) and assist in achieving sales, labor, and cost goals.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Minimum 3-5 years of high volume full service restaurant management experience.
- Strong communication and interpersonal skills.
- Ability to lead by example and foster a team-oriented environment.
- Solid understanding of restaurant operations and guest service best practices.
- Ability to multitask and remain calm under pressure in a fast-paced environment.
- Passion for hospitality and a commitment to excellence.
- Willingness to learn and grow within the company.