What are the responsibilities and job description for the Order Management Coordinator position at TomaxUSA?
We are looking for a Order Management Coordinator to assist with the efficient operations of the company.
The ideal person we are looking for will be hard-working and willing to undertake a variety of office tasks to support business operations. This person will be detail-oriented and possess an eagerness to work in a team environment to achieve a common objective. The individual must be familiar with basic computer functions and possess strong keyboard skills.
Key Responsibilities
- Accurately enter new purchase orders into the system
- Review and verify pricing, imprint and shipping details, and customer information on all incoming POs.
- Communicate with customers to clarify discrepancies, request information, and provide updates.
- Respond to customer service inquiries in a prompt and professional manner.
- Resolve production issues and bottlenecks to ensure on-time shipments.
- Maintain accurate and up-to-date records of all orders and customer interactions.
- Collaborate with various departments to ensure smooth order fulfillment.
Skills & Qualifications
- Strong written and verbal communication skills for effective interaction with customers and shipping carriers
- High attention to detail with excellent organizational and time management abilities
- Proficiency in Microsoft Office applications, especially Outlook, Excel, and Word
- Able to investigate issues independently and follow through to resolution
- Strong data entry and typing skills with a focus on accuracy and efficiency
- Ability to multitask and adapt in a fast-paced, deadline-driven environment
- Self-motivated, dependable, and eager to take initiative and contribute to a team
- Willingness to take on additional related tasks and responsibilities as assigned by management
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Health savings account
- Paid time off
Ability to Commute:
- San Dimas, CA 91773 (Required)
Work Location: In person
Salary : $24 - $26