What are the responsibilities and job description for the Host position at Tomato Pie Cafe?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. The ideal candidate will possess excellent customer service skills, a passion for hospitality, and the ability to communicate effectively with both guests and staff.
Duties
- Greet and welcome guests as they arrive at the restaurant, ensuring they feel valued and appreciated.
- Manage reservations and seating arrangements efficiently to optimize table turnover.
- Assist guests with inquiries regarding the menu, specials, and restaurant policies.
- Maintain an organized waiting list during peak hours while communicating wait times accurately to guests.
- Collaborate with servers and kitchen staff to ensure smooth operations and guest satisfaction.
- Utilize Aloha POS or similar systems for managing reservations and tracking guest preferences.
- Uphold high standards of cleanliness and organization at the host stand and dining area.
- Handle phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
Requirements
- Previous experience in food service or hospitality is preferred but not mandatory.
- Strong customer service skills with a focus on guest relations and satisfaction.
- Excellent communication skills, both verbal and written, with an emphasis on phone etiquette.
- Ability to work in a fast-paced environment while maintaining composure under pressure.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Must be able to work flexible hours, including evenings and weekends.
- A positive attitude, strong work ethic, and willingness to help others are essential traits for success in this role.
Join us in delivering exceptional dining experiences by applying today!
Job Type: Part-time
Pay: $10.00 - $14.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $10 - $14