What are the responsibilities and job description for the Volunteer - Hospice position at Tomah Health?
JOB REQUIREMENTS: Tomah Memorial Hospital EOE POSITION DETAILS Tomah
Health Hospice Touch is looking for individuals looking to serve our
Hospice program through volunteering. Hospice Touch offers both
community-based services as well as at our inpatient facility, The
Serenity House. Volunteers are able to serve patients in both
capacities. Hours are flexible: days, nights, or weekends, and can be
any length of time the volunteer is willing to give. Direct Care
Volunteer The Hospice Volunteer assists Tomah Health\'s Hospice program
by providing comfort care support to the patient either in the home, in
the hospital or at the Serenity House. The Volunteer functions as a
member of the Hospice Team, supplementing the professional caregivers.
Volunteers may also function in other support capacities such as
administrative/office support, bereavement support, fundraising and
special committees. Indirect Care Volunteer The Hospice Indirect Care
Volunteer provides support in a variety of ways to Hospice such as in
the office, fundraising, special events, or landscaping. The Volunteer
functions as a member of the Hospice and Team, but does not serve in the
area of direct patient contact. MAJOR JOB FUNCTION DIRECT CARE
VOLUNTEER 1. Provides emotional support to patients and families through
companionship, visiting, and active listening. 1. Obtains a verbal and a
written report on each assignment. 2. Provides support by active
listening and focusing conversations on areas of patient interest that
promotes life review. Understands that patients and families need to
express their thoughts and feelings. Listens with an accepting
nonjudgmental attitude. Does not offer advice or try to solve their
problems 2. Provides personal care if adequate training and education
requirements are met. 1. Performs only the duties for personal care,
which they have been trained and demonstrated competency and are
assigned on volunteer assignment sheet. 2. Asks questions regarding
their assignment and seeks clarification as needed. 3. Verbalizes and
demonstrates safety measures to protect the patient and themselves.
(i.e. does not give any medications to the patient, never leaves the
patient unattended, does not lift patient without help, washes hands
before and after patient contact, wears gloves when appropriate, etc.)
the family, helps identify areas of recreational or social interest and
helps the patient participate to the degree they desire. 4. Provides
supportive services for the patient or caregiver such as running
errands, transportation, shopping, house cleaning, etc. as assigned 5.
Reports to the hospice team as needed. 1. Reports verbally and promptly
any patient or caregiver complaint to the Volunteer Coordinator or RN
Case Manager. Also writes the patient/caregiver complaint in their
volunteer note and turns in promptly. 2. Calls the hospice office to
speak to Volunteer Coordinator if they are asked by the patient or
family to make an extra or unscheduled visit. On the weekend, calls the
RN on-call. 3. Calls in if they are ill or cannot keep their
appointments for whatever reason. 4. Calls in to report any injury
sustained as they are volunteering or any safety concerns for themselves
or for the patient or family. 6. Assists with clerical tasks and office
duties such as answering phones, mailings, research and statistics. 7.
Participates in special projects and events such as fundraisers,
memorial services, or community programs. 8. Maintains appropriate
boundaries with patients and families; seeks direction when boundaries
become blurred or questionable. 1. Visits patients/family when scheduled
to do so; does not make visits at other times or after discharge unless
assigned as part of the bereavement follow-up program. 2. Does not give
out home or ersonal phone number to families. 3. Does not give to, or
accept gifts from, patients and families. MAJOR JOB FUNCTION INDIRECT
CARE VOLUNTEER 1. Responsibility to the Hospice Organization. 1.
Completes training in the areas of Hospice orientation, confidentiality,
body mechanics, and basic infection control practices such as hand
washing and when to call in sick, and specialized training in their
assigned tasks. 2. May assist with clerical tasks, research and
statistics if necessary. 3. Attends volunteer meetings and educational
offerings. 4. Maintains confidentiality of information regarding
clients, families, health care personnel and the agency. 2.
Responsibility to the Hospice Team. 1. Records activities and time spent
in sign-in book at Serenity House or lets Volunteer Coordinator or
Hospice office know the same. 2. Reports concerns about assigned duties
to Volunteer Coordinator or Hospice Social Worker; ex: personality
conflict, inability to fulfill the assignment, etc. 3. Is committed to
the team concept. Works cooperatively with all team members and staff.
listening and communication skills. 4. Recognizes personal need for
support; informs Volunteer Coordinator or Hospice Social Worker if they
are in need of counseling or other support. EDUCATIONAL REQUIREMENTS 1.
The ability to read and write is required. 2. Successful completion or
agreement to complete hospice volunteer training. 3. Home care hospice
assignments may require a valid Wisconsin driver\'s license.
QUALIFICATIONS/SKILLS 1. Excellent Human Relation Skills As Demonstrated
by the ability to interface positively with all customers 2. Must have
the ability to work with frequent interruptions and with minimal
supervision. 3. Needs to possess a high level of integrity, sense of
responsibility and ability to comprehend details. 4. Good record
keeping, telephone and organizational skills. 5. Comfortable in being a
volunteer and patient advocate. JOB REQUIREMENTS 1. Meets Hospice health
screenings and criteria. 2. Regularly required to use hands to finger,
handle or feel objects, and talk and hear. 3. The Volunteer is
frequently required to stand, walk and reach with hands and arms. The
Volunteer is occasionally required to sit, climb or balance, stoop,
kneel or crouch. 4. The Volunteer must occasionally lift and/or move up
to 25 pounds. 5. Good hearing is necessary to receive detailed
information through oral communication. WORKING CONDITIONS Must
understand and accept the possibility of exposure to inside
environmental conditions, such as infectious/communicable diseases,
noise, blood and bloodborne diseases, chemicals and/or chemical fumes,
odors, gases, dusts, and physical injury/verbal abuse from an
out-of-control patient. Frequent exposure to distressed patients,
families or visitors. Must be able to function effectively under
stressful situations. Position may involve driving to patient homes in
various types of weather and road conditions. PI278933288 \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online:
https://www.click2apply.net/qNkJpMh4rza8jimN8HGpXR
Health Hospice Touch is looking for individuals looking to serve our
Hospice program through volunteering. Hospice Touch offers both
community-based services as well as at our inpatient facility, The
Serenity House. Volunteers are able to serve patients in both
capacities. Hours are flexible: days, nights, or weekends, and can be
any length of time the volunteer is willing to give. Direct Care
Volunteer The Hospice Volunteer assists Tomah Health\'s Hospice program
by providing comfort care support to the patient either in the home, in
the hospital or at the Serenity House. The Volunteer functions as a
member of the Hospice Team, supplementing the professional caregivers.
Volunteers may also function in other support capacities such as
administrative/office support, bereavement support, fundraising and
special committees. Indirect Care Volunteer The Hospice Indirect Care
Volunteer provides support in a variety of ways to Hospice such as in
the office, fundraising, special events, or landscaping. The Volunteer
functions as a member of the Hospice and Team, but does not serve in the
area of direct patient contact. MAJOR JOB FUNCTION DIRECT CARE
VOLUNTEER 1. Provides emotional support to patients and families through
companionship, visiting, and active listening. 1. Obtains a verbal and a
written report on each assignment. 2. Provides support by active
listening and focusing conversations on areas of patient interest that
promotes life review. Understands that patients and families need to
express their thoughts and feelings. Listens with an accepting
nonjudgmental attitude. Does not offer advice or try to solve their
problems 2. Provides personal care if adequate training and education
requirements are met. 1. Performs only the duties for personal care,
which they have been trained and demonstrated competency and are
assigned on volunteer assignment sheet. 2. Asks questions regarding
their assignment and seeks clarification as needed. 3. Verbalizes and
demonstrates safety measures to protect the patient and themselves.
(i.e. does not give any medications to the patient, never leaves the
patient unattended, does not lift patient without help, washes hands
before and after patient contact, wears gloves when appropriate, etc.)
- Assists with recreational needs and / or social activities for the
the family, helps identify areas of recreational or social interest and
helps the patient participate to the degree they desire. 4. Provides
supportive services for the patient or caregiver such as running
errands, transportation, shopping, house cleaning, etc. as assigned 5.
Reports to the hospice team as needed. 1. Reports verbally and promptly
any patient or caregiver complaint to the Volunteer Coordinator or RN
Case Manager. Also writes the patient/caregiver complaint in their
volunteer note and turns in promptly. 2. Calls the hospice office to
speak to Volunteer Coordinator if they are asked by the patient or
family to make an extra or unscheduled visit. On the weekend, calls the
RN on-call. 3. Calls in if they are ill or cannot keep their
appointments for whatever reason. 4. Calls in to report any injury
sustained as they are volunteering or any safety concerns for themselves
or for the patient or family. 6. Assists with clerical tasks and office
duties such as answering phones, mailings, research and statistics. 7.
Participates in special projects and events such as fundraisers,
memorial services, or community programs. 8. Maintains appropriate
boundaries with patients and families; seeks direction when boundaries
become blurred or questionable. 1. Visits patients/family when scheduled
to do so; does not make visits at other times or after discharge unless
assigned as part of the bereavement follow-up program. 2. Does not give
out home or ersonal phone number to families. 3. Does not give to, or
accept gifts from, patients and families. MAJOR JOB FUNCTION INDIRECT
CARE VOLUNTEER 1. Responsibility to the Hospice Organization. 1.
Completes training in the areas of Hospice orientation, confidentiality,
body mechanics, and basic infection control practices such as hand
washing and when to call in sick, and specialized training in their
assigned tasks. 2. May assist with clerical tasks, research and
statistics if necessary. 3. Attends volunteer meetings and educational
offerings. 4. Maintains confidentiality of information regarding
clients, families, health care personnel and the agency. 2.
Responsibility to the Hospice Team. 1. Records activities and time spent
in sign-in book at Serenity House or lets Volunteer Coordinator or
Hospice office know the same. 2. Reports concerns about assigned duties
to Volunteer Coordinator or Hospice Social Worker; ex: personality
conflict, inability to fulfill the assignment, etc. 3. Is committed to
the team concept. Works cooperatively with all team members and staff.
- Responsibility to Self. 1. Shows initiative for self-development. 2.
listening and communication skills. 4. Recognizes personal need for
support; informs Volunteer Coordinator or Hospice Social Worker if they
are in need of counseling or other support. EDUCATIONAL REQUIREMENTS 1.
The ability to read and write is required. 2. Successful completion or
agreement to complete hospice volunteer training. 3. Home care hospice
assignments may require a valid Wisconsin driver\'s license.
QUALIFICATIONS/SKILLS 1. Excellent Human Relation Skills As Demonstrated
by the ability to interface positively with all customers 2. Must have
the ability to work with frequent interruptions and with minimal
supervision. 3. Needs to possess a high level of integrity, sense of
responsibility and ability to comprehend details. 4. Good record
keeping, telephone and organizational skills. 5. Comfortable in being a
volunteer and patient advocate. JOB REQUIREMENTS 1. Meets Hospice health
screenings and criteria. 2. Regularly required to use hands to finger,
handle or feel objects, and talk and hear. 3. The Volunteer is
frequently required to stand, walk and reach with hands and arms. The
Volunteer is occasionally required to sit, climb or balance, stoop,
kneel or crouch. 4. The Volunteer must occasionally lift and/or move up
to 25 pounds. 5. Good hearing is necessary to receive detailed
information through oral communication. WORKING CONDITIONS Must
understand and accept the possibility of exposure to inside
environmental conditions, such as infectious/communicable diseases,
noise, blood and bloodborne diseases, chemicals and/or chemical fumes,
odors, gases, dusts, and physical injury/verbal abuse from an
out-of-control patient. Frequent exposure to distressed patients,
families or visitors. Must be able to function effectively under
stressful situations. Position may involve driving to patient homes in
various types of weather and road conditions. PI278933288 \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online:
https://www.click2apply.net/qNkJpMh4rza8jimN8HGpXR