What are the responsibilities and job description for the Automotive Service Technician position at Tom Wood Automotive?
Position Summary
The Experienced / Certified Automotive Technician is responsible for performing advanced diagnostics, repairs, and maintenance services in accordance with manufacturer standards and Tom Wood quality expectations. This role is ideal for technicians who take pride in technical excellence, efficiency, and continuous improvement, and who want longterm career growth within a respected dealer group.
Key Responsibilities
At Tom Wood Group, you’re more than an employee—you’re a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we’re passionate about creating an environment where you can grow both personally and professionally.
What Makes Us Different?
Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity
Employment Requirements:
All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.
The Experienced / Certified Automotive Technician is responsible for performing advanced diagnostics, repairs, and maintenance services in accordance with manufacturer standards and Tom Wood quality expectations. This role is ideal for technicians who take pride in technical excellence, efficiency, and continuous improvement, and who want longterm career growth within a respected dealer group.
Key Responsibilities
- Perform accurate diagnostics and complex mechanical and electrical repairs
- Repair engines, transmissions, drive trains, suspension, steering, brakes, HVAC, and electrical systems
- Follow OEM repair procedures and dealership quality standards
- Document all work performed clearly and accurately in the dealer management system
- Maintain a clean, organized, and safe work environment
- Communicate effectively with service advisors regarding repair findings and recommendations
- Stay current on evolving vehicle technology through training and certification programs
- Support shop efficiency by working collaboratively with teammates
- Mentor or support junior technicians as needed
- 3 years of handson automotive technician experience (preferred)
- OEM certification(s) and/or ASE certifications strongly preferred
- Proven diagnostic and troubleshooting ability
- Experience with modern diagnostic tools and repair software
- Strong attention to detail and commitment to quality repairs
- Ability to work efficiently in a fastpaced service environment
- Valid driver’s license with acceptable driving record
- Commitment to professionalism, teamwork, and continuous learning
- Paid Time Off & Vacation
- Paid Holidays
- Medical, Dental & Vision Coverage
- 401(k) with Company Match
- Life & Disability Insurance
- Professional Training & Career Development
- Tuition Reimbursement
- Service Awards
- Opportunities for Advancement
- Conduct comprehensive vehicle inspections to identify potential issues early
- Diagnose and repair mechanical and electrical problems with accuracy
- Maintain detailed and accurate service documentation
- Ensure a clean, safe, and organized work environment
- Communicate effectively with service advisors and customers regarding repair needs and recommendations
- Stay current with evolving automotive technologies, tools, and repair techniques
- Deliver high-quality workmanship that meets or exceeds manufacturer standards
- Proven experience in automotive repair and maintenance
- ASE certifications or OEM training preferred (not required)
- Strong diagnostic and problem-solving skills
- Ability to work efficiently in a fast-paced, team-oriented environment
- Familiarity with shop equipment (alignment systems, tire machines, diagnostic tools, AC service equipment)
- Valid driver’s license with a clean driving record
At Tom Wood Group, you’re more than an employee—you’re a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we’re passionate about creating an environment where you can grow both personally and professionally.
What Makes Us Different?
- A company built on core values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity
- Opportunities to advance across multiple industries and locations
- A culture that values your contributions and celebrates success
- Comprehensive benefits designed to support you and your family
Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity
Employment Requirements:
All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.