What are the responsibilities and job description for the Store Director position at Tom Thumb?
Position Summary
The Store Director is responsible for the overall leadership, performance, and operational success of the store. This role owns sales results, labor management, customer experience, compliance, safety, and associate engagement. The Store Director leads and develops the leadership team, ensures consistent execution of company standards, and serves as the final decision maker for store‑level operations.
The Store Director sets the tone for culture, accountability, and performance and is ultimately responsible for delivering a safe, profitable, and customer‑focused store environment.
Key Responsibilities Store Leadership & Performance
Lead all aspects of store operations to achieve sales, labor, shrink, and profitability goals
Own store results and drive execution of company strategies, initiatives, and priorities
Analyze performance reports and develop action plans to address gaps
Maintain consistent operational standards across all departments
Serve as the final authority for store‑level decisions
People Leadership & Development
Recruit, hire, train, coach, and develop store leadership and associates
Build a strong leadership bench including ASDs, PICs, and department managers
Conduct performance reviews, corrective action, and recognition
Foster a positive, inclusive, and accountable culture
Partner with HR and Labor Relations on associate matters as needed
Operations, Merchandising & Execution
Ensure merchandising standards, planograms, seasonal sets, and promotions are executed properly
Partner with department leaders to maintain in‑stocks, freshness, and presentation
Conduct regular store walks and operational audits
Ensure departments are fully staffed and ready for business
Drive continuous improvement in execution and productivity
Labor & Financial Management
Own labor planning, scheduling, and payroll management
Control labor costs while maintaining service levels
Review and approve timekeeping, payroll exceptions, and staffing plans
Monitor shrink, inventory accuracy, and expense control
Ensure accurate financial reporting and adherence to budgets
Compliance, Safety & Asset Protection
Ensure compliance with company policies, food safety standards, and regulatory requirements
Maintain a safe work environment and address safety issues promptly
Lead asset protection efforts and investigate operational or cash discrepancies
Ensure proper handling of confidential information and personnel files
Complete required documentation and audits timely and accurately
Customer Experience
Champion a customer‑first culture throughout the store
Serve as Manager on Duty as required
Address customer concerns and escalations professionally
Ensure consistent service standards across all departments
Maintain strong community presence and store reputation
Pay Transparency:
Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis.
- For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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