What are the responsibilities and job description for the Frozen Food Supervisor position at Tom Thumb?
Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
The Frozen Supervisor is responsible for supporting the day-to-day operations of the Frozen Department to ensure excellent customer service, product quality, food safety, and sales performance. This position assists with inventory control, merchandising, pricing, stocking, and team supervision while helping maintain a clean, safe, and organized department.
Key Responsibilities Customer Service- Provide prompt, friendly, and courteous service to all customers.
- Assist customers with product selection, special requests, and department inquiries.
- Resolve customer concerns in a professional and timely manner.
- Promote a positive shopping experience through excellent service standards.
- Ensure frozen merchandise is stocked, faced, rotated, and displayed according to company standards.
- Monitor product quality, freshness, and expiration dates.
- Maintain proper temperature controls and storage requirements for all frozen products.
- Assist in implementing seasonal and promotional displays.
- Ensure department conditions are clean, organized, and presentation-ready at all times.
- Assist with ordering, receiving, and inventory management.
- Monitor out-of-stock conditions and take corrective action.
- Help reduce shrink through proper rotation, handling, and inventory practices.
- Verify pricing accuracy, signage, and promotional compliance.
- Provide direction, coaching, and support to department associates.
- Assist with training new associates on company policies, food safety standards, and department procedures.
- Promote teamwork, accountability, and a positive work environment.
- Support department leadership in achieving operational and financial goals.
- Follow all company policies, safety procedures, and food safety regulations.
- Ensure compliance with OSHA, health department, and company operating standards.
- Maintain a safe working environment for customers and associates.
- Report safety concerns and equipment issues immediately.
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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Benefits:
Employee Discounts, Job Training, 401K PlanSalary : $31,357 - $40,527