What are the responsibilities and job description for the Floral Manager position at Tom Thumb?
Position Summary
The Floral Manager leads the Floral Department to deliver fresh, high-quality arrangements, visually appealing displays, and exceptional customer service. This role is responsible for driving sales, managing inventory, and developing a skilled team while maintaining high standards for creativity, presentation, and freshness.
Key Responsibilities Department Operations
- Oversee daily floral operations including ordering, design, production, and inventory control
- Ensure product freshness, proper handling, and minimal shrink through effective rotation and care
- Create attractive, seasonal, and promotional displays to drive impulse sales
- Maintain full, clean, and visually appealing cases, tables, and displays
Customer Experience
- Deliver outstanding service by assisting customers with floral selections, custom arrangements, and special orders
- Provide creative recommendations for events, holidays, and occasions
- Ensure the department maintains a welcoming and visually engaging shopping environment
Team Leadership & Development
- Hire, train, and develop floral associates and designers
- Provide coaching on floral design techniques, product knowledge, and customer service
- Create schedules aligned with business needs and seasonal demand
- Promote teamwork, creativity, and accountability within the department
Financial Performance
- Drive sales through effective merchandising, promotions, and upselling opportunities
- Manage expenses including inventory, shrink, and labor to meet department goals
- Monitor key metrics such as sales, margin, and waste reduction
Safety & Compliance
- Ensure proper handling, storage, and care of all floral products
- Maintain cleanliness and organization in all prep and sales areas
- Follow company policies and safety standards, including equipment use and chemical handling
Qualifications
- High school diploma or equivalent required
- Previous floral, retail, or management experience preferred
- Knowledge of floral design, products, and care techniques
- Strong leadership, communication, and creative skills
- Ability to work in a fast-paced, seasonal environment
Physical Requirements
- Frequent standing, bending, and lifting up to 50 lbs
- Ability to work in refrigerated and backroom environments
- Use of floral tools and equipment
Key Competencies
- Creativity & Visual Merchandising
- Leadership & Team Development
- Customer Focus
- Product Knowledge & Freshness
- Operational Execution
Pay Transparency:
Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis.
- For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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