Back-Up Admin Coordinator

Position Summary

The Backup Administrative Coordinator (BUAC) provides support to the Administrative Coordinator and store leadership team by assisting with payroll administration, scheduling, hiring support, associate records, reporting, and various administrative functions. This position helps ensure accurate recordkeeping, compliance with company policies, and efficient execution of administrative processes while providing excellent customer and associate service.

Key Responsibilities Administrative Operations

• Assist with daily administrative office functions and operational support.
• Maintain accurate store records, files, and documentation.
• Support administrative processes in accordance with company policies and procedures.
• Prepare and distribute reports, communications, and operational documents as required.
• Assist with data entry and record maintenance to ensure accuracy and confidentiality.
• Provide office coverage during the absence of the Administrative Coordinator.
  
  

Payroll & Scheduling Support

• Assist with payroll processing and timekeeping administration.
• Review and help resolve timekeeping discrepancies.
• Support schedule maintenance and labor tracking activities.
• Maintain payroll records and employee documentation.
• Ensure payroll information is handled accurately and confidentially.
• Assist associates with payroll-related inquiries as appropriate.
  
  

Hiring & Associate Support

• Support recruiting, onboarding, and new hire administrative processes.
• Assist with employment paperwork and personnel file maintenance.
• Help coordinate orientation and training documentation.
• Maintain compliance with hiring and employment record requirements.
• Provide administrative assistance to associates regarding policies, forms, and procedures.
  
  

Reporting & Compliance

• Generate and maintain operational, labor, and administrative reports.
• Ensure required documentation is completed and retained according to company standards.
• Support compliance with company policies, employment regulations, and audit requirements.
• Assist with administrative audits and record reviews.
• Maintain confidentiality of sensitive employee and business information.
  
  

Customer & Associate Service

• Provide professional and courteous service to customers, associates, and vendors.
• Answer incoming calls and direct inquiries appropriately.
• Assist visitors, applicants, and associates with administrative needs.
• Support store leadership with administrative requests and projects.
• Promote a positive and service-focused environment.
  
  

Office Organization & Support

• Maintain office organization, supplies, and equipment.
• Assist with ordering office supplies and maintaining inventory levels.
• Support communication between store departments and leadership.
• Ensure work areas remain clean, organized, and professional.
• Assist with special projects and administrative assignments as needed.
  
  

Qualifications

• High school diploma or equivalent required.
• Previous administrative, clerical, payroll, human resources, or retail experience preferred.
• Strong computer skills, including proficiency with Microsoft Office applications.
• Excellent organizational, communication, and customer service skills.
• Ability to maintain confidentiality and handle sensitive information.
• Strong attention to detail and accuracy.
  
  

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to use computers, phones, and office equipment throughout the workday.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to perform repetitive keyboarding and administrative tasks.
• Ability to move throughout the store as business needs require.
  
  

Key Competencies

• Organization
• Attention to Detail
• Confidentiality
• Customer Service
• Communication
• Time Management
• Accuracy
• Problem Solving
• Accountability
• Administrative Excellence
  
  

The Backup Administrative Coordinator plays an important role in supporting store operations by ensuring administrative processes are completed accurately, associates receive timely support, and store leadership has the resources necessary to operate efficiently and effectively.