Asssistant Home Shopping Manager

Position Purpose

The Assistant Deli Manager supports the Deli Manager in overseeing all deli operations, ensuring high-quality food preparation, excellent customer service, and a clean, well-stocked department. This role assists in driving sales, managing inventory, and leading associates while maintaining strict food safety standards.

Key Responsibilities

Department Operations

• Assist in managing daily deli operations including food preparation, slicing, packaging, and merchandising
• Ensure all products meet freshness, quality, and presentation standards
• Maintain attractive and full service cases and grab-and-go displays
• Execute pricing, signage, and promotional programs
  
  

Leadership & Team Support

• Support hiring, training, and development of deli associates
• Provide direction, coaching, and performance feedback
• Promote a positive, team-oriented work environment
• Act as department lead in the absence of the Deli Manager
  
  

Customer Service

• Deliver outstanding customer service and ensure prompt service at deli counters
• Assist customers with product selection, special orders, and inquiries
• Resolve customer concerns quickly and professionally
• Maintain a clean, welcoming department appearance
  
  

Food Safety & Compliance

• Enforce all food safety, sanitation, and temperature control standards
• Ensure compliance with all health regulations and company policies
• Monitor proper food handling, storage, labeling, and rotation practices
  
  

Inventory & Shrink Control

• Assist with ordering, receiving, and inventory tracking
• Monitor sales trends to maintain proper stock levels and minimize waste
• Control shrink through accurate portioning, rotation, and markdowns
• Ensure accurate pricing and product labeling
  
  

Production & Quality Control

• Oversee preparation of deli items including hot foods, salads, and ready-to-eat meals
• Ensure consistency, portion control, and recipe adherence
• Maintain high standards for cleanliness in prep and service areas
  
  

Qualifications

• Previous deli, food service, or perishable department experience preferred
• Prior supervisory or leadership experience is a plus
• Knowledge of food safety and sanitation standards
• Strong organizational and multitasking skills
• Excellent customer service and communication abilities
  
  

Physical Requirements

• Ability to lift and carry up to 50 lbs
• Frequent standing, walking, bending, and reaching
• Ability to work in hot, cold, and wet environments
  
  

Work Environment

• Fast-paced retail and food production setting
• Exposure to hot equipment, refrigerated cases, and sharp tools
• Flexible schedule including early mornings, evenings, weekends, and holidays