What are the responsibilities and job description for the Assistant Store Director position at Tom Thumb Supermarket?
Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Position Purpose
The Assistant Store Director supports the Store Director in overseeing all aspects of store operations, including sales performance, customer service, merchandising, labor management, food safety, inventory control, and associate development. This position serves as a key member of the store leadership team and helps ensure the store operates efficiently, profitably, and in compliance with company standards while delivering an exceptional shopping experience.
Key Responsibilities
Store Operations Leadership
A copy of the full job description can be made available to you.
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Position Purpose
The Assistant Store Director supports the Store Director in overseeing all aspects of store operations, including sales performance, customer service, merchandising, labor management, food safety, inventory control, and associate development. This position serves as a key member of the store leadership team and helps ensure the store operates efficiently, profitably, and in compliance with company standards while delivering an exceptional shopping experience.
Key Responsibilities
Store Operations Leadership
- Assist in directing daily store operations to ensure achievement of sales, profitability, and customer service goals.
- Provide leadership and operational oversight for all store departments.
- Support execution of company initiatives, merchandising programs, promotional events, and operational standards.
- Monitor store conditions to ensure cleanliness, organization, and readiness for customers.
- Assist in implementing strategies to drive sales growth and operational efficiencies.
- Lead, coach, and develop department managers, supervisors, and store associates.
- Assist with recruiting, hiring, onboarding, training, and retention efforts.
- Foster a culture of accountability, teamwork, engagement, and customer service excellence.
- Support performance management, succession planning, and talent development initiatives.
- Serve as Manager-on-Duty and assume full store responsibility in the absence of the Store Director.
- Promote and maintain exceptional customer service throughout the store.
- Respond to and resolve escalated customer concerns promptly and professionally.
- Lead by example in delivering a positive and welcoming customer experience.
- Ensure store teams consistently meet customer service expectations.
- Support achievement of store sales, labor, shrink, and profit objectives.
- Analyze operational and financial reports to identify opportunities for improvement.
- Assist in labor planning, scheduling, and expense management.
- Monitor inventory performance and support shrink reduction initiatives.
- Ensure accurate execution of pricing, promotions, and merchandising programs.
- Ensure store merchandising standards are executed consistently across all departments.
- Monitor product availability, inventory levels, and replenishment practices.
- Support seasonal merchandising programs and special events.
- Ensure pricing accuracy, signage compliance, and promotional execution.
- Ensure compliance with all company policies, food safety standards, regulatory requirements, and operational procedures.
- Promote a safe working environment for associates and customers.
- Support loss prevention and asset protection initiatives.
- Assist with internal audits, inspections, and compliance reviews.
- Ensure all departments adhere to workplace safety standards.
- Support community outreach, local marketing initiatives, and store events.
- Build positive relationships with customers, associates, and community partners.
- Promote associate engagement, recognition, and retention programs.
- Support company culture and organizational values.
- Competitive wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
A copy of the full job description can be made available to you.