What are the responsibilities and job description for the Sales Associate position at Tom's Tire Pros - Coos Bay, OR?
Benefits:
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
- Training & development
Company Overview
At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.
Benefits and Perks
- Excellent Training and Development
- Competitive Compensation
- Friendly Work Environment
- Top Tier Benefits
Job Summary
The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, road hazard, recommended services, benefits and product features, creating long-term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store.
Fast-paced, high volume retail environment with growth and career opportunities.
Responsibilities
- Promptly meets and greets customers
- Answers phone and schedules appointments with customers
- Creates Repair Order (RO) detailing service to be performed or merchandise to be sold
- Explains warranties, options, pricing, etc. to the customer
- Obtains customer approval for service before delivering order to service personnel
- Reviews completed repairs or services performed with customers and collects payment
Desired Qualifications
- High School graduate or comparable vocational training
- Knowledge of computerized sales and marketing software
- Knowledge of auto/truck tire, lubrication and maintenance issues
- Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
- 2 years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
- Retail customer service and customer relations experience
- Preferred Experience
- 3 years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment
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- Tire Manufacturer Sales Skills certification a plus
Salary : $16
