What are the responsibilities and job description for the Field Service Technician position at Tom Day Business Machines?
Job description:
Field Technician – copiers, scanners, printers, multi-functional devices, advanced water coolers, ice dispensers, and water filters.
This position is located in Springfield, IL and the surrounding area. The ideal candidate will have a wide range of responsibilities including maintenance, repair, and installing bottle less filtered water coolers and other products. The individual is responsible for the timely and cost-effective maintenance and repair and for promoting and maintaining a high level of customer satisfaction. The successful candidate will be a problem solver who is responsive to customers' needs. We are fully authorized to sell and service leading brand such as Lanier, Toshiba, HP, MBM, Wellsys, and IceTro.
Join a company that is passionate about customer service and cares about its employees.
Qualifications:
- Strong communication skills
- 1 years installing and maintaining machines preferred
- Mechanical and plumbing ability
- Ability to travel – Requires a valid state driver’s license
- Ability to lift up to 75 pounds
- Technical Knowledge/skills
- Analysis (problem identification)
- Attention to detail
- Customer service orientation
- Teamwork (cooperation)
- Work standards (concern for quality)
- Experience using laptop to troubleshoot issues
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
- Retirement plan
- Paid Training Programs
- Company supplied tools/laptop/phone/vehicle
Schedule:
- 8-hour shifts
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: Springfield and surrounding areas.
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Experience:
- Field service: 1 year (Preferred)
Work Location: On the road
Salary : $40,000 - $55,000