Receptionist Medical Imaging Office

We are seeking a dependable, organized, and personable Medical Imaging Receptionist to join our team. The ideal candidate will have previous medical office experience, excellent communication skills, and the ability to provide exceptional customer service in a fast-paced healthcare environment.

The receptionist serves as the first point of contact for our patients and plays an important role in ensuring a positive and professional patient experience.

Job Responsibilities

Responsibilities include, but are not limited to:

• Greet patients in a friendly and professional manner and assist with patient check-in and check-out.
• Obtain and verify patient demographic information and insurance documentation to ensure accurate billing and appropriate follow-up.
• Answer and direct incoming calls across multiple phone lines.
• Schedule patient appointments and coordinate scheduling needs.
• Process film and imaging record requests.
• Maintain accurate patient records and ensure all required information is obtained.
• Provide courteous and professional assistance to patients, referring providers, and staff.
• Maintain strict patient confidentiality and comply with HIPAA regulations.
• Perform general front desk and administrative duties as needed.

Qualifications and Requirements

The ideal candidate will possess the following qualifications:

• Minimum of two years of medical office experience required.
• Strong organizational and multitasking skills with attention to detail.
• Excellent verbal and written communication skills.
• Dependable, punctual, and reliable with a strong work ethic.
• Positive attitude and the ability to remain calm and professional in a fast-paced environment.
• Ability to manage multiple responsibilities and competing priorities effectively.
• Demonstrated computer proficiency and the ability to learn new software systems.
• Strong interpersonal skills and a genuine commitment to providing excellent patient service.
• Ability to handle confidential patient information with discretion and professionalism.

How to Apply

Qualified candidates who meet the above requirements are encouraged to submit their resume for consideration.

Only candidates meeting the required qualifications, including a minimum of two years of medical office experience, will be considered.

At Tolland Imaging Center, we believe that exceptional patient care starts with a supportive team and a welcoming environment. As a smaller, community-focused imaging center, we offer the opportunity to be part of a close-knit team where every employee makes a difference. Our size allows us to foster meaningful relationships with patients and coworkers, provide personalized care, and create a friendly, collaborative workplace. We value teamwork, compassion, professionalism, and a shared commitment to making each patient's experience as comfortable and positive as possible. If you're looking for a workplace where you can feel valued, build strong relationships, and make a meaningful impact in your community, Tolland Imaging Center may be the perfect fit for you.