What are the responsibilities and job description for the House Person position at Toll House Hotel?
Pay Range - $21.00 - $22.00/hour DOE
Position Summary
The Housekeeping Houseperson is responsible for maintaining the cleanliness of guest areas, elevators, and all assigned areas. The individual is also responsible for deliveries to the guestrooms.
Essential Functions
- Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
- Must participate in all hotel required meetings and trainings.
- Walked assigned areas at beginning and end of shift; remove trash and/or linens and note any areas that need immediate cleaning.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Practice safe work habits to ensure safety to guests, fellow employees, and self.
- Handle items for "Lost and Found" according to the hotel standards.
- At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
- Report maintenance issues to Housekeeping Supervisor/Manager.
- Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed.
- Pick up any Room Attendant's dirty linen or trash as needed.
- Before leaving section, collect all trash from the room attendants carts and take to/dispose in outside trash dumpsters, per hotel procedures.
- Assist Housekeeping as needed (i.e. bedboards, roll-aways, flip beds, etc.)
- Clean public areas and offices, building’s exterior and other areas as requested.
- Deliver any clean linen to assigned sections, if applicable.
- Maintain cleanliness and organization of Housekeeping Office, linen rooms, storage closets and stairwells.
- Ensure overall guest satisfaction.
- Abide by all hotel policies and safety rules.
- Perform other duties as requested by management.
Qualifications
- Experience in a hotel or a related field preferred.
Working Conditions and Schedule
- Flexible and long hours sometimes required, including nights, weekends or holidays.
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Must be able to stand during entire shift.
- Required to stand, walk, climb stairs; use hands to finger, handle or feel; reach with hands and arms; and stoop, kneel, and bend (fold, organize, scrub, etc.)
- May have exposure to chemicals.
Peregrine TH Management, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.
Peregrine TH Management, LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $21 - $22