What are the responsibilities and job description for the Food Services Leader - BOH Catering position at Toledo Zoo?
Food Service Leader – Back of House Catering (Full-Time)
Toledo Zoo & Aquarium
The Toledo Zoo is currently seeking a Food Services Leader - BOH Catering. This position coordinates activities and operations of all food service areas.
This position will supervise food preparation, train staff, and ensure top-notch customer service across catering, concessions, and restaurant areas. Reporting to the Executive Chef, this role involves supervising food preparation, training staff, and ensuring excellent customer service.
The ideal candidate will oversee the daily operations of food service areas, ensuring smooth and efficient workflow. This role will lead and train staff in food preparation, monitor inventory, and maintain high standards of cleanliness and safety. The role involves supervising part-time staff, managing cash handling, and supporting customer service initiatives. The candidate will collaborate with chefs and supervisors on product ordering, storage, and delivery schedule, operate various kitchen equipment, and communicate effectively with vendors, customers, and zoo staff. This position will adhere to all Toledo Zoo policies and OSHA regulations.
This position reports to the Executive Chef, is non-exempt under the Fair Labor Standards Act and eligible for overtime pay for hours worked over forty (40) in a work week.
Minimum Training and Experience
- Prefer degree in Food Services, Business, or related field and three to five years of experience in food service management, or any equivalent combination of education, training, and experience.
- Provides the required skills, knowledge and abilities.
- Must possess required certification in food service sanitation.
- Must be 18 years of age.
- Must have a valid drivers’ license and be insurable by the fleet insurance carrier.
- The Toledo Zoo is a drug-free workplace, including marijuana.
Toledo Zoo full-time and part-time employees have exclusive access to PNC EarnedIt, powered by DailyPay. This voluntary benefit allows employees to access a portion of their earned wages before payday, including pay for hours worked that same day. Learn more here.
The Toledo Zoo is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, creed, genetic information, sex, age, national origin, disability, military status, sexual orientation, gender identity or expression, or any other characteristic protected by law.