What are the responsibilities and job description for the IT/Point of Sale Technician position at Toledo Point of Sale & Networking LLC?
Toledo Point of Sale & Networking, a growing technology provider serving restaurants and retailers, is seeking a high-initiative and highly dependable IT Technician to serve our customers in the greater Toledo area. This is an excellent opportunity for a hard-working, customer-focused problem solver who desires to make an impact with our customers, our people, and our growing business. Success in this part-time role will lead to expanded responsibilities and excellent pay.
Toledo POS & Networking has been in business since the early days of cash registers. As technology changed, so did our system focus, but what hasn't wavered is our commitment as a local company providing complete solutions that fit our customers' business needs. Today we provide 25 different software and support services to our clients, from automated off-site backup and custom email reports to semi-annual preventive maintenance visits and remote phone support. We not only sell and install on-premise, but we are also a one-stop shop for all the technologies restaurants and retail shops need to succeed.
As a Toledo POS IT Technician, you will:
- Provide remote and on-site technical support to our customers, primarily small-to-medium sized retailers and restaurants who utilize our Point of Sale systems.
- Perform cabling, installation, repairs, upgrades, builds, and maintenance of hardware and software.
- Provide phone support to help our customers troubleshoot their hardware and software issues.
The ideal candidate will have:
- Prior hospitality, grocery, or retail experience preferred
- A customer-friendly and "happy-to-help" mindset
- Motivated, high-energy individual with a passion for helping others
- Strong troubleshooting and customer service skills
- An eagerness to learn plus a passion for results
- Excellent communication skills via phone, email, and text
- Help maintain organization and efficiency across job sites and team operations
- Thrive in a fast-paced work environment
- 3 years of intermediate computer experience
- Experience installing and servicing Point of Sale systems preferred
- Reliable transportation and Driver's License
- Ability to perform heavy lifting, larger items may require team lifting or the use of appropriate equipment
We offer a competitive compensation package that includes a base pay rate, bonuses, and benefits. We offer paid training and paid travel. For more information about our company, please visit us at www.tposn.com.
Pay: $17.00 - $25.00 per hour
Benefits:
- Professional development assistance
Work Location: In person
Salary : $17 - $25