What are the responsibilities and job description for the MEDICAL RECEPTIONIST/GASTROENTEROLOGY - M-TH (9-6), F (8-5) position at Toledo Clinic?
Toledo Clinic's Gastroenterology Department, located on Woodley Rd in Toledo, is seeking a full-time Medical Receptionist to provide front office support in a busy medical office. The hours are Monday- Friday (8:00am - 5:00pm).
General Summary
Perform various clerical duties to support the operation of the office.
Works under the supervision of the Assistant Office Manager.
Essential Duties & Responsibilities
• Consistently arrives at work on time and adheres to regular work schedule.
• Answering phones - courteously and professionally.
• Scheduling appointments, lab tests, surgeries, etc.
• Verifying referrals and/or pre-certifications.
• Updating insurance information.
• Answering general patient questions.
• Taking messages accurately and relaying to appropriate personnel.
Other Essential Duties May Include but Are Not Limited To
• Collecting co-pays.
• Preparing and/or submitting charge tickets.
• Preparing and cleaning exam rooms.
• Sorting, filing and scanning patient charts.
• Confirm office appointments
• Call no shows and reschedule appointments.
• Other duties as assigned.
Knowledge, Skills & Abilities Required
Required:
• Consistently arrives at work in appropriate/professional attire.
• Completes all tasks within established time frame.
• Adheres to all clinic policies and procedures.
• Excellent communication, phone, and organizational skills.
• Computer skills helpful.
• Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
• Demonstrates adaptability to expanded roles.
Education:
• HS diploma or GED.
Preferred:
• Previous clerical experience in a Drs. office.