What are the responsibilities and job description for the MEDICAL RECEPTIONIST (CHECK IN)/PRIMARY CARE 6:45a-3:15p (M-F) position at Toledo Clinic?
Toledo Clinic's Primary Care Department is seeking a full-time front desk Receptionist to handle patient check in. This position will work M-F, 6:45am - 3:15pm. Previous experience in a medical office is preferred.
General Summary:
Perform various clerical duties to support the operation of the office.
Works under the supervision of the Physician/Office Manager.
Principal Duties & Responsibilities:
Example of Essential Duties:
1) Scheduling appointments, lab tests, surgeries, etc.
2) Checking patients in for appointment, Printing AVS, referrals and orders.
3) Making next day appointment reminder calls.
4) Answering phones - courteously and professionally.
5) Taking messages accurately and relaying to appropriate personnel.
Other Essential Duties May Include (but are not limited to):
6) Preparing and/or submitting charge tickets.
7) Preparing and cleaning exam rooms.
8) Sorting, filing and scanning patient charts.
9) Other duties as assigned.
Knowledge, Skills & Abilities Required:
Required:
- Excellent communication, phone, and organizational skills required.
- Computer skills helpful.
- Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
- Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
- Demonstrates adaptability to expanded roles.
- Adheres to all Toledo Clinic Policies and Procedures.
Education:
- HS diploma or GED.
Preferred:
- Previous clerical experience in a medical office preferred.