What are the responsibilities and job description for the Technician position at Tolbert Garage Door?
Company Description Tolbert Garage Door is a family-owned garage door company that has been serving the Dallas–Fort Worth area for over 10 years. The company is known for providing free on-site estimates and delivering reliable, customer-focused service. With more than 100 five-star Google reviews, Tolbert Garage Door has built a strong reputation in the local community. The company has been featured on CBS11 Good Morning Texas and other media outlets for its expert tips and industry knowledge, reinforcing its standing as DFW’s leading garage door company.
Role Description The Technician role at Tolbert Garage Door is a full-time, on-site position based in Mesquite, TX. The technician will install, repair, and maintain residential and commercial garage doors and openers, ensuring safe and proper operation. Daily tasks include diagnosing mechanical and electrical issues, performing routine inspections, and completing necessary adjustments or part replacements. The role involves traveling to customer locations, providing clear explanations of services, and delivering high-quality workmanship. Technicians are also responsible for maintaining tools and equipment, following safety guidelines, documenting work performed, and supporting the team with occasional emergency or same-day service calls.
Qualifications
- Possess basic mechanical aptitude and skills in using hand and power tools, with the ability to learn garage door systems and components.
- Demonstrate strong problem-solving skills, attention to detail, and the ability to diagnose and fix mechanical and electrical issues.
- Exhibit clear and professional communication skills for interacting with customers and teammates, including explaining work and answering questions.
- Show reliability in time management, organization, and completing jobs safely and efficiently with minimal supervision.
- Hold a valid driver’s license with a clean driving record and be comfortable driving to multiple job sites in the DFW area.
- Maintain physical capability to lift and move heavy materials, work on ladders, and perform tasks in various weather conditions.
- Previous experience in garage door service, construction, carpentry, or a related trade is preferred but not required; on-the-job training may be provided.
- Commitment to excellent customer service, a safety-first mindset, and adherence to company policies and procedures.