Real Estate Secondary Market Coordinator

Job Title: Real Estate Secondary Market Coordinator

Reports To: Director, Secondary Market

People Leader: No

FLSA Status: Non-Exempt

Job Summary

Responsible for administering and optimizing real estate lending systems while coordinating secondary market and portfolio loan activities. This role manages rate setting aligned with budgetary guidance, executes loan sale strategies, and ensures accurate and timely delivery of mortgage loans to investors. Serves as a liaison between Production and Servicing, supporting the funding, booking, and post-closing review of mortgage and home equity loans. Monitors loan pipelines, delivery reports, and system data to ensure accuracy, compliance, and operational efficiency across the real estate lending process.

Job Responsibilities

The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills. Team members may be directed to perform job-related tasks other than those specifically stated in this description.

• Develop, maintain, and distribute daily real estate loan rate sheets; ensure accuracy across systems and alignment with lending strategy
• Manage rate locks, extensions, and re-locks; execute loan sale strategies based on market conditions and organizational guidance
• Monitor secondary market activity and maintain forward commitments, whole loan sales, and portfolio loan commitments
• Coordinate delivery and sale of mortgage loans to investors, ensuring compliance with investor guidelines and timelines
• Review and audit loan files, delivery data, and transmissions for accuracy and completeness; resolve discrepancies prior to investor submission
• Perform pre-funding and post-closing reviews to ensure compliance with internal policies and regulatory requirements
• Fund and book closed mortgage and home equity loans; ensure accurate data transfer between origination and servicing systems
• Monitor pipeline reports (e.g., Loans to be Funded, Loans Pending Sale) to ensure timely processing, funding, and delivery
• Maintain and administer real estate lending systems (e.g., product & pricing systems), ensuring data integrity, compliance, and optimal performance
• Partner with system vendors to troubleshoot issues, implement updates, and enhance system functionality
• Prepare and distribute operational, compliance, and performance reports; identify and escalate exceptions
• Support HMDA reporting, regulatory compliance, and internal/external audits
• Coordinate with internal teams, title companies, and external partners to ensure timely and accurate loan processing and documentation
• Assist with departmental projects, third-party reviews, and new product/service evaluations
• Manage denial and withdrawal processes, ensuring proper documentation and compliance
  
  
  

Required Qualifications

• An equivalent combination of education, training, and experience will be considered.
  
  
  

High school diploma or equivalent

• 3 years of real estate or related experience or related field
  
  
  

Preferred Qualifications

• Experience working in a credit union, banking, financial services, or other highly regulated environment
  
  
  

Knowledge, Skills, And Abilities (KSAs)

• A representation of the knowledge, skills, and abilities necessary to perform this job competently.
• Knowledge of real estate lending operations and the secondary mortgage market, including investor guidelines and loan delivery processes
• Understanding of applicable regulatory requirements (e.g., HMDA and other real estate lending compliance standards)
• Strong attention to detail with the ability to review, validate, and reconcile data across multiple systems
• Analytical and problem-solving skills to identify discrepancies and resolve issues efficiently
• Ability to manage multiple priorities and meet deadlines in a fast-paced, deadline-driven environment
• Effective communication and collaboration skills to work with internal teams, vendors, and external partners
• Skill in loan origination, servicing, and reporting systems, with the ability to learn and adapt to new technologies
• Knowledge in secondary market delivery, compliance, or investor relations
  
  
  

Work Environment

• Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.
• Hybrid work environment (combination of remote & onsite); requires regular use of online tools, systems, and collaboration platforms
• Onsite work environment; requires regular use of online tools, systems, and collaboration platforms
• General office setting when working onsite
  
  
  

Physical Abilities

• The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Ability to work at a computer in a stationary position for up to 8 hours per day
• Ability to occasionally carry light materials (e.g., laptop, presentation materials)
  
  
  

Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity or expression, national origin, military or veteran status, disability (including pregnancy), genetic information, or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.