Operations Manager

Headquartered in Loveland, Colorado, Toddy, LLC is a privately held, woman-owned business. We are passionate about giving back to our local community and supporting the global coffee community.

We believe specialty coffee should be an inclusive culture, and our workplace reflects that. At Toddy, our team is made up of a diverse group of individuals, and we appreciate the unique experiences and abilities that each person contributes. We work hard, we're proud of what we do, and we believe our differences and varied backgrounds make the company stronger.

Of course, we play hard as well — and it helps that we all work toward the common goal of getting great coffee to those who find joy in a consistently delicious cup. At Toddy, you'll find a workplace culture that's built on delivering outstanding brewing solutions and unparalleled customer service with a healthy dose of "let's have fun, too."

Position Summary:

The Operations Manager will partner with the President and Chief of Staff. The ideal candidate will possess a strong track record of effective communication and managing competing priorities. This role has significant growth opportunities. 

Responsibilities include (but are not limited to):

• Prepare reports by collecting and analyzing information.
• Oversee day-to-day operations for multiple facets of the company, ensuring that all departments have the support they need to reach their objectives.
• Implements current policies and procedures.
• Identifies opportunities for improvement.
• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with staff to explain changes, answer questions, and maintain morale.
• Manages coordination and integration of efforts among operations and other departments to produce smoother workflow and more cost-effective business processes.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Ensures work environments are adequate, safe, and positive.
• Procurement, inventory, and traceability.
• Sourcing and onboarding vendors.
• Vendor communication to ensure raw material product specs are met and request credit/refund when nonconformance occurs.
• Maintains and reviews documentation related to quality and safety certifications.
• Manages a wide variety of special projects and initiatives.
• Plays a key role in quality control and customer experience initiatives.
• Oversee security system for 3 buildings.
• Manage the facility professional cleaning team.
• Other current duties:
• Food Safety Program knowledge and involvement in many committees surrounding this topic.
• OHSA compliance knowledge. 
• Packaging solution and regulation knowledge.
• Sustainability knowledge and efforts.
• Participate in the product launch team.
• Construction and facilities improvement

Education, Experience, and Skills:

• A bachelor’s degree in business administration or a related field or equivalent experience is required.
• At least 5 years of experience in Operations Management. 
• 3 years experience in people management. 
• Excellent verbal, written, listening, communication, and interpersonal skills.
• ISO 9001:2015 Requirements Course Completion or willing to obtain.
• NEHA HACCP Manager or willing to obtain.
• Strong computer skills with fluency in Google Apps, MS Office, and QuickBooks.
• Excellent customer service and prioritization skills with the ability to effectively balance workload under multiple demands and conflicting priorities
• Highly organized person who pays close attention to details and proactively follows up
• Able to create work schedules, set goals, create/implement action plans, and monitor progress toward goals
• Understanding of business finance.
• Expertise in project management.
• Managerial and diplomacy skills.
• Excellent collaborative, analytical, decision-making, and problem-solving skills.
• Experience managing vendors, contractors, and other third parties.
• Supply chain management and procurement experience preferred.
• Depending on experience, this role might involve managing other teams and accountability areas within Toddy.

Compensation:

• Base salary range: $73,400-$80,000
• Paid Time Off, and Holiday pay 

Eligible after 60 days:

• 75% employer-paid medical insurance
• 50% employer-paid dental insurance
• 100% employer paid life and AD&D insurance
• 100% employer-paid LTD
• $15 per paycheck employer subsidy on supplemental insurance

Eligible after 12 months:

• Participation in employer 401(k)
• Employer 401(k) contributions
• Profit-sharing

There is no application deadline for this position. Toddy will accept applications on an ongoing basis until the position is filled.