What are the responsibilities and job description for the Runner position at TOCA Social Dallas?
TOCA Social is the world’s first dining and entertainment experience with a soccer twist, set to change the game. With venues already operating globally, we are expanding rapidly, with new locations opening in the coming years. Our Dallas venue at Grandscape is the next step in our exciting growth journey, and we’re looking for passionate teammates to help us deliver extraordinary experiences for our guests.
At TOCA Social, Everybody Plays! You don’t have to be a soccer expert—our focus is on creating an electric atmosphere where leadership, passion, and creativity shine. If you’re a team player who thrives in fast-paced environments and loves creating smooth, memorable guest experiences, you’ll feel right at home here.
Why work with us at TOCA Social?
- Complimentary TOCA games!
- Huge discounts on our F&B
- Free meal while on shift
- Local retail & hospitality discounts
- Teammate Assistance Program
- Full and Part Time roles available
- Great progression opportunities as we expand!
What we are looking for:
- Enthusiastic, friendly, dynamic and self-motivated individuals looking to progress their hospitality career
- Passion for delivering amazing guest experiences and supporting the wider operations team
- A punctual and reliable teammate with a great attitude and work ethic
- Someone who thrives in a fast-paced environment and enjoys being on their feet
- A team player who takes pride in their work, shows integrity, and communicates clearly
- A willingness to learn from senior teammates and take on new skills
- Flexibility to work evenings, weekends, and holidays
- Someone ready to jump in and support other departments when needed
Role Scope & Responsibilities:
We’re searching for an energetic and detail-oriented Runner who will help ensure our guests receive their food and beverage orders quickly, accurately, and with a smile! You’ll play a key role in keeping our service flowing seamlessly and maintaining TOCA Social’s high standard of guest experience.
Some of your responsibilities include:
- Greeting & supporting guests throughout their journey to provide a best-in-class experience
- Delivering food and beverages promptly and accurately to guest tables and bays
- Maintaining a warm, welcoming, and guest-first approach at all times
- Helping guests understand our menu items and ensuring any questions are answered
- Communicating order updates clearly with servers, bartenders, and kitchen teammates
- Ensuring all dishes and items leaving the kitchen meet TOCA Social standards
- Maintaining clean, organized, and presentable service areas
- Assisting with table clearing, resetting, and maintaining overall venue cleanliness
- Supporting our kitchen and bar teams by running items as needed
- Replenishing items, utensils, napkins, condiments, and other guest-facing supplies
- Being proactive in spotting opportunities to delight guests with thoughtful service
- Following all health, safety, sanitation, and allergy procedures
- Jumping in to support other departments during peak times or special events
The dynamic role of a Runner means no two days are the same at TOCA Social! You are a key part of the guest journey, connecting the magic from our kitchen and bar to our guests with speed, energy, and personality. We’re passionate about growth and development, so you may receive cross-training in other departments to help you become a TOCA legend.
If you think you have what it takes to help deliver unforgettable experiences and make someone’s day, apply now!