What are the responsibilities and job description for the Workers' Compensation Representative position at TOC- The Orthopaedic Center?
Job Details
Description
Primary Responsibilities/Requirements:
Description
Primary Responsibilities/Requirements:
- Fax clinical notes and work status forms to employers, case managers and insurance adjusters in timely manner.
- Update WC Info Sheets daily to ensure complete and accurate contact and insurance information prior to patient’s appointment.
- Work correspondence from worker’s comp payers
- Take incoming phone calls from employers, case managers and adjusters pertaining to work status and treatment plans on patients. Ensures all calls and messages are returned by end of day.
- Document in EHR when you work any correspondence or take a phone call regarding a work comp patient.
- Update employer/case manager files with appropriate information for contact.
- All other duties as assigned or asked to perform.
- Ability to work under pressure and meet deadlines
- Outstanding organizational, verbal and writing skills
- Independent and highly motivated
- Initiative and self-discipline
- Superior customer service skills
- Proven positive, "teamwork" attitude in work history
- Must be able to use arms, hands, and fingers skillfully
- Constant sitting for long periods of time
- Must be agile and able to work efficiently in space limited areas
- Consistently work at a productive pace