What are the responsibilities and job description for the Loan Processing and Office Administer position at TOC Financial Banco Mi Gente?
About Us
We're an established auto finance company with nearly 15 years serving our community, specializing in consumer auto loans. We're a small, close-knit team where every team member's work has direct impact — no getting lost in a big corporate structure.
About the Role
We're looking for a detail-oriented, organized professional to join our in-office team handling the day-to-day administrative backbone of our loan operations. This role is ideal for someone who enjoys a variety of daily tasks, and takes pride in keeping paperwork and processes running smoothly. We're looking for someone self-directed who can own their workload and manage their day without needing close oversight — we trust our team to work independently once they know the ropes.
What You'll Do
- Perform accurate data entry across loan and account systems
- Review loan applications
- Process contract cancellations
- Prepare, review, and organize consumer loan documents
- Maintain organized, compliant physical and digital filing systems
- Support day-to-day office operations and administrative needs
- Assist with occasional escalated customer servicing issues as needed (training provided)
What We're Looking For
- Strong attention to detail and comfort with repetitive, detail-heavy work
- Prior experience in an office admin, data entry, or document processing role (auto finance, mortgage, insurance, or medical billing backgrounds all welcome)
- Comfortable with basic office software (Excel, email, document management systems)
- Self-motivated with the ability to work independently and manage priorities with minimal supervision
- Bilingual (English/Spanish) a plus, given our customer base
- Dependable, in-office attendance
- Professional, calm communication style
Why Join Us
- Established, stable company with a long track record
- Small team environment — direct access to leadership, no bureaucracy
- We use Claude (AI) to help streamline repetitive tasks, freeing up time for higher-value work
- Opportunity to build expertise across multiple facets of auto finance operations
Job Type: Full-time, In-office
Location: Cherry Hill NJ
Pay: $23.68 - $28.52 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $24 - $29