What are the responsibilities and job description for the Robotics Support Technician position at Tobor Robot Corporation?
Role Overview
As a Robotics Support Technician at Toborlife, Unitree’s North American Partner, you will be the frontline technician keeping our fleet of quadrupedal and humanoid robots up, running, and doing amazing things. This is a role perfect for someone with strong foundational technical skills who wants to specialize in the rapidly growing field of robotics.
The Mission: You will diagnose, troubleshoot, and repair advanced robotic hardware and software, ensuring our North American B2B clients, researchers, and developers get the world-class support they expect.
Key Responsibilities
- Frontline Technical Support: Answer client inquiries via email, ticketing systems, and video calls to troubleshoot hardware, firmware, and software integration issues.
- Hardware Diagnostics & Repair: Diagnose and repair mechanical and electrical components, including advanced servos, sensor suites, LiDAR, power systems, and Unitree dexterous hands.
- Software & Firmware Configuration: Assist clients with Unitree SDK installations, firmware updates, and basic Linux/ROS environments.
- Quality Assurance & Testing: Perform incoming inspection, calibration, and stress-testing on new and repaired robots before they ship out to clients.
- Documentation: Create clear, concise internal documentation and customer-facing FAQs based on common issues and solutions.
Qualifications
- Foundational Knowledge: Bachelor’s degree in Robotics, Mechatronics, Electrical/Mechanical Engineering, or equivalent hands-on hobbyist/work experience (e.g., building drones, 3D printers, or RC vehicles).
- The Linux Basics: Comfortable navigating a Linux (Ubuntu) terminal. You don’t need to be a kernel developer, but cd, ls, and sudo apt-get shouldn't scare you.
- Mechanical & Electrical Aptitude: Experience using basic hand tools, multimeters, and soldering irons. You should be comfortable handling delicate ribbon cables and high-torque actuators.
- Strong Communication: Ability to translate complex technical jargon into easy-to-understand instructions for clients with varying levels of robotics experience.
- Problem-Solving Mentality: A methodical approach to troubleshooting. When something breaks, you enjoy figuring out why.
Bonus Points If You Have:
- Familiarity with ROS / ROS2 (Robot Operating System).
- Basic programming skills in C or Python.
- Prior experience specifically with Unitree hardware or advanced robotic end-effectors/dexterous hands.
What We Offer
- Competitive entry-level salary and benefits package.
- Hands-on training with the latest, most advanced quadrupedal and humanoid robots on the market.
- A dynamic, collaborative team environment at the forefront of the commercial robotics boom.
- Clear pathways for career growth into Field Engineering, Robotics QA, or Support Management.
Pay: $19.00 - $26.00 per hour
Work Location: In person
Salary : $19 - $26