What are the responsibilities and job description for the Director of Digital Innovation LAC position at Toast?
We are currently partnering on a particularly exciting search for a senior digital leader ready to shape the future of digital growth across Latin America & the Caribbean.
This is not a traditional digital role. It is a high-impact regional leadership opportunity for someone who can combine vision, commercial sharpness, strategic depth, and executional credibility to drive the next chapter of digital transformation in a complex, high-potential region.
We’re looking for a digital innovator and visionary who can operate across the full ecosystem:
- digital strategy and innovation
- ecommerce and digital revenue growth
- mobile app, kiosks, and digital ordering
- CRM, loyalty, and customer lifecycle
- data, insights, and predictive thinking
- 3PD partnerships and delivery economics
This leader will serve as the architect of a forward-looking digital agenda across LAC, working at the intersection of growth, customer experience, technology, and operational excellence.
The role reports to the Regional President, LAC, sits within the regional leadership team, and includes team leadership responsibilities.
We would love to connect with leaders who bring:
- strong experience in digital transformation, ecommerce, or digital product leadership
- exposure to retail, fintech, ecommerce, or other consumer-facing digital businesses
- the ability to drive change across multi-market and matrix environments
- fluency in the commercial levers behind digital performance
- a strong understanding of 3PD / aggregator ecosystems
- a strategic mindset with a clear ability to stay hands-on and pragmatic
This is a great fit for someone who enjoys building, challenging the status quo, and turning emerging technology and digital opportunities into real business outcomes.
English and Spanish required. Portuguese is a strong plus.
If this sounds like you — or someone exceptional in your network — feel free to reach out directly.