Cash Application Specialist

TNT is looking to add an experienced full-time Cash Applications Specialist to our growing Branch. The following are a list of requirements; You must meet all the requirements below to be considered for this position.

TNT is offering our employees a competitive salary and comprehensive benefits package which include health benefits, paid vacation, and the opportunity to work plenty hours of overtime. We are always looking for individuals with the talent and skills required to contribute to our continued growth and success.

Job Title: Cash Applications Specialist

Department: Accounts Receivable / Corporate Collections Reports To: AR Manager FLSA

Position Summary

The Cash Applications Specialist is responsible for the timely and accurate application of customer payments across multiple divisions and branches. This role requires strong analytical skills, a deep understanding of cash application processes, and the ability to independently resolve discrepancies in a high-volume, fast-paced environment. The ideal candidate is a self-starter who thrives with minimal supervision after an initial training period and takes ownership of reducing unapplied cash and maintaining clean, reconciled accounts.

Key Responsibilities

• Apply incoming customer payments (checks, ACH, wire, credit card) accurately and timely to the correct customer accounts and invoices across all divisions
• Process money moves, voids, and reversals in accordance with established procedures and internal controls
• Research and resolve unapplied and misapplied cash, working proactively to reduce aging unapplied cash balances
• Investigate and resolve payment discrepancies, short pays, deductions, and unidentified remittances, escalating complex issues as needed
• Perform account reconciliations to ensure customer balances, payment history, and invoice application are accurate and current
• Communicate with internal collectors, branch AR staff, and customers to obtain remittance detail and resolve application questions
• Maintain detailed, accurate notes on account activity and cash application decisions in accordance with documentation standards
• Identify trends or recurring issues in unapplied cash and recommend process improvements
• Assist with month-end close activities related to cash application and reconciliation
• Support audits by providing documentation and explanations of cash application activity as requested

Required Qualifications

• Extensive hands-on experience with cash applications, including money moves, voids, and reversals
• Proven ability to manage and reduce unapplied cash
• Strong experience with account reconciliations
• Advanced Excel skills, including extensive knowledge of V-Lookups, Pivot Tables, and complex formulas
• Ability to work independently in a fast-paced, high-volume environment with minimal supervision after training
• Strong problem-solving skills with the ability to creatively resolve payment discrepancies and account issues
• Self-starter with a demonstrated ability to learn new systems and processes quickly
• Excellent attention to detail and organizational skills
• Strong written and verbal communication skills

Preferred Qualifications

• 3 years of Cash Applications experience

• Experience with Microsoft Dynamics Great Plains (GP)
• Experience with High Radius or similar cash application/collections platforms
• Prior experience in a multi-division or multi-entity corporate AR environment
   

Work Environment

• Fast-paced, high-volume transaction environment
• Deadline-driven, particularly around month-end and period close
• Requires sustained independent judgment once trained